Spectrum – Great people at the local levels BUT upper management needs to listen to the frontline and they need to spend some time in the field. | Comparably

Spectrum – Great people at the local levels BUT upper management needs to listen to the frontline and they need to spend some time in the field.

Spectrum Compagnie réclamée
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. Lire la suite
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EMPLOYÉ
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1702
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16581

Great people at the local levels BUT upper management needs to listen to the frontline and they need to spend some time in the field.

Quelles sont les meilleures choses à propos de votre équipe?

Great guys that are very knowledgeable in their field, always ready to help anyone at any given time.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

They need to listen to the frontline, we try to tell them about the things that need improvement but it ALWAYS falls upon deaf ears.

Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?

The team doing interviews doesnt really know what I am capable of doing, they dont ask questions about field knowledge, its always pointless questions with no wrong answer.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Spectrum doesnt really care about the customers, their focus is on metrics and stock holders. Make your customers and employees happy and in turn, your stock holders will be happy as well.

Que faut-il changer pour améliorer la culture de l’entreprise?

Dont just ask the employees what needs to change, listen to the complaints with the intent of creating a better work place. Actually change the things that 99% of the employees are complaining about.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Pay people fair wages. If you increase the starting wage by $6 an hour then EVERY employee should get this $6 an hour increase. Sadly this is not the case, we now have new employees making more money than some of our experienced employees. HUGE MORAL PLUNGE !!!

Other Employee Reviews for Spectrum

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