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U-Haul Compagnie réclamée
Their primary service objective is to provide a better and better product and service to more and more people a lower and lower cost. Lire la suite
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The management politics and drama are impressively dysfunctional with their 'family' basis. They use intimidation tactics and lack of policy to excuse their behavior. The lack of policy is what also allows them to change instructions on a whim. There is a clear 'old boys club' mentality at the top.
Qu’est-ce qui vous rend le plus heureux au travail?
Helping customers get through the most stressful times in their life: moving. Often there are alternatives if the customers preference is unavailable and can still help a family complete their move in efficiently.
Qu’avez-vous le plus aimé du procédé d’entretien?
They hire on the spot and have opportunities to grow in. The onboarding process is a series of online slideshow classes they have put together; however, these are often outdated and don't directly reflect current POS systems.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
The leadership does not know how to effectively disseminate information from the top down or they do this purposefully to limit their own liabilities. This causes unnecessary confusion to field workers and they perpetually fail team members with a lack of IT support. They would rather let it crash.
Que faut-il changer pour améliorer la culture de l’entreprise?
They need to come up with known policies as opposed to quoting policies that are not readily shared from over 10 years ago that will be brought up months after starting. They also need to adhere to these policies and TRULY encourage teamwork as opposed to stifling communication and learning.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
They use salary positions to justify putting managers in a box and force them to work 80+ hours per week as their recruiting team does not help stores with hiring. Managers are expected to pick up any slack and run each store including covering 7 days a week for weeks on end and they barely train.
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