B-
69/100
Comparably Awards
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U-Haul Environment Employee Reviews
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Positive
Constructive
What is most positive about the culture and environment at your company?
It feels like a family, home, consideration, respect
Review from Customer Support Dept · Posted 24 days ago
Very casual and supportive environment
They Have a GM that gets paid for free; literally
Culture wise we all get along and there is respect .
Bathrooms are cleaner than s some shops
Very simple stuff to do and easy to learn.
Review from Operations Dept
We all look out for one another
Almost everyone is at the level
Open communication. Acknowledge mistakes and learn from them while remaining optimistic. Stay on program.
Taking care of customers first
Getting the job done together as a team
Our coworkers are what keeps us going
Management are very understanding with the employees
just all around friendly staff
Everyone wants too learn and be better at their job
Review from Customer Support Dept
We are helping people through what could either be the best day or worst day of their life! Either way, I love being there. I helped.
Positive teamwork yields exceptional results
We are at a new store that just opened up so we are not very busy yet, We all have a very relaxed and team oriented attitude much different from some other stores I've been at
We are all trying to help people with their problems and reduce their stress to the best of our ability
Diverse back ground, bilingual cultural sharing and understanding tolerance towards others believes and general walks of life.
What needs to change to make the company culture better?
I need trucks that run and for my uhaul traffiic team members to show respect. They are so disrectful
Posted 13 days ago
Expections are unrealistic and so is the work life balance
Managers Don't need to be so condescending
More staff to assist or help.
It needs an overhaul at the top.
I am discouraged that hard work and reliability isn’t noticed and rewarde
Change of pay and hiring from within.
No favortism to certain employees, sexaul comments, and be consistent
Get rid of the CEO and the also the favoritism and nepotism. Provide your good workers with a livable wage. Stop abusing the less fortunate. Protect your investment by investing in those who up hold your investment.
Review from Customer Support Dept
They need to come up with known policies as opposed to quoting policies that are not readily shared from over 10 years ago that will be brought up months after starting. They also need to adhere to these policies and TRULY encourage teamwork as opposed to stifling communication and learning.
Better management and better management training
The old guard at U-Haul who have been there forever who are unwilling to change, need to step aside and let people who know how to make change actually make that change otherwise U-Haul's competitors are going to stomp them into the ground. There's a good old boy network that won't go away.
Review from Marketing Dept
Have a manager that doesn’t change the rules constantly b
Review from Sales Dept
More camaraderie and communication between employees
Review from Marketing Dept
Better positive outlook on everyday duties.
Review from Operations Dept
Uhaul upper management is horrible
Review from Operations Dept
Probably better management and more discipline
new staff new mangers. not poor idioit new bedford opeople
Review from Operations Dept
The.gms.and the mangers who.dont train
Micromanaging is outdated & horrible for morale. Flexibility & autonomy can go a long way with most employees. Updating "the way things work" into the 2000's is sorely needed
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