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U-Haul Claimed Company

Their primary service objective is to provide a better and better product and service to more and more people a lower and lower cost. read more

EMPLOYEE PARTICIPANTS: 761

TOTAL RATINGS: 6695

CEO: Edward J. Joe Shoen

U-Haul Company Culture

U-Haul Culture

This score is derived from employee ratings & reviews

3.1/5

U-Haul's Overall Culture is rated C-

Top Rated Culture Dimensions

Environment

B-

Gender

C+

eNPS

CEO Rating

Diversity

U-Haul CEO

Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Edward J. Joe Shoen

65 /100

Diversity at U-Haul

Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Diverse employees at U-Haul have rated Team, Environment, and Work Culture as the highest categories they have scored

Women at U-Haul

Top 50%Top 50% of Similar Size Companies on Comparably

C+

Women at U-Haul have rated Team, Environment, and Work Culture as the highest categories they have scored

U-Haul eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-9

U-Haul employees are -9% more likely to recommend U-Haul as a great place to work

36%	Promoters
19%	Passives
45%	Detractors

Working at U-Haul

Working at U-Haul is rated below average by 761 employees, across various culture dimensions. U-Haul employees rate Environment highest among all categories, and think that Professional Development and Office Culture have the most room for improvement, putting U-Haul’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Phoenix. See below in detail how working at U-Haul was rated by employees.

Overall Company Culture at U-Haul

C-

Overall Company Culture at U-Haul is rated C-

Last updated 7 days ago

Bottom

35%

U-Haul ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 761 Employees

View Results

100

Summary	Department	Score
Sales 72	Sales	72
Admin 70	Admin	70
Engineering 68	Engineering	68
HR 67	HR	67
Customer Success 65	Customer Success	65
Customer Support 63	Customer Support	63
Operations 58	Operations	58
Marketing 56	Marketing	56

U-Haul Employee Reviews

Out of 644 U-Haul employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping U-Haul improve their work culture.

66%

34%

Positive Reviews	66%
Constructive Feedback	34%

Positive Reviews From U-Haul Employees

What is the best part about your compensation package?
Medical dental vacation personal time team effort
Anonymous ReviewPosted 9 days ago
What is the best part about your compensation package?
It was full coverage for the most part.
Anonymous ReviewPosted 15 days ago
What is most positive about the culture and environment at your company?
Bathrooms are cleaner than s some shops
Anonymous Review

Constructive Feedback From U-Haul Employees

What does the leadership team need to get better at?
Learning how to treat your good employees U-Haul can't understand why there turn over is so high well it's because they don't do anything to keep people
Anonymous Review
What does the leadership team need to get better at?
Company needs to learn work life balance
Anonymous Review
What needs to change to make the company culture better?
Expections are unrealistic and so is the work life balance
Anonymous Review

U-Haul Company Information

U-Haul Company Overview

Their primary service objective is to provide a better and better product and service to more and more people a lower and lower cost.

U-Haul Mission, Vision & Values

U-Haul Mission & Values

We believe the primary responsibility of U-Haul is to develop products and services to help people move and store their household and commercial goods in an economically, environmentally and socially responsible manner. To accomplish this, we: Continually improve the environmental, social, and economic performance of our products, services and activities. Pursue proactive solutions to pollution prevention, energy conservation and waste reduction in accordance with our principles to reduce, adaptively-reuse and recycle materials. Provide a safe, healthy and supportive environment that helps build a high-performing, diverse workforce. Integrate environmentally-friendly technologies and innovations into product and service lifecycle management. Develop and implement comprehensive climate-change strategies to manage and mitigate our greenhouse gas (GHG) emissions.

U-Haul Vision Statement

At U-Haul, we are committed to sustainability through environmental protection, social responsibility and economic efficiency. We embrace our responsibility to act as a good corporate citizen by continually improving the sustainable performance of our products, services and activities. We work to meet the needs of the people today without diminishing the ability of future generations to meet their own needs.

U-Haul Mission, Vision & Values

Headquarter	2727 N Central Ave. Phoenix, AZ 85004 United States of America
Website	www.uhaul.com/
Founding Date	1945
Tel	+1 (800) 468-4285
Company Status	Private
Jobs	jobs.uhaul.com
Social Sites

U-Haul Competitors

U-Haul competitors include Wheels Inc and Penske Truck Leasing. U-Haul ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how U-Haul compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About U-Haul Competitors

U-Haul Employees

761 employees at U-Haul have reviewed U-Haul across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 7 days ago.

Overall, the 761 U-Haul employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at U-Haul are not very pleased with their total compensation at U-Haul, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at U-Haul are generally satisfied with their team. 761 Participants grade the quality of their coworkers a C. The majority believe the meetings at U-Haul are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at U-Haul believe the environment at U-Haul is positive. Most Participants believe the pace of work at U-Haul is comfortably fast. About 69% of the employees at U-Haul work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at U-Haul are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life

U-Haul employees generally work 8.7 hrs a day

Work Hours

A Day in the Life

Employees at U-Haul report the work pace is comfortably fast

Work Pace

A Day in the Life

On a typical day, employees at U-Haul have 0 meetings

Meetings

A Day in the Life

76% of U-Haul employees look forward to interacting with their team every day

Coworkers

A Day in the Life

U-Haul employees most often take 0-10 paid vacation and sick days each year

Perks & Benefits

A Day in the Life

55% of U-Haul employees report they are happy with their work life balance

Work Life Balance

A Day in the Life

U-Haul employees never get valuable feedback on how to improve at work

Feedback

A Day in the Life

62% of U-Haul employees call their work environment positive

Environment

Joining U-Haul - Employee Onboarding

The prevailing opinion from employees about joining U-Haul is that the company was very prepared on their first day. U-Haul employees concluded that their overall onboarding experience was positive. 56% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

U-Haul Employee Onboarding

U-Haul KPIs and OKRs

At U-Haul 29% of employees think their department KPIs and OKRs are clear. Employees’ understanding of U-Haul's KPIs and OKRs is essential for its success. Out of 15 U-Haul employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

Answer	Percent
Yes	40%
No	60%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	29%
No	71%

Are the KPIs/OKRs for your department clear?

U-Haul KPIs & OKRs

Featured Press for U-Haul

U-Haul CEO & Leadership

U-Haul CEO - Edward J. Joe Shoen

65 /100

Edward J. Joe’s approval rate is lower compared to CEOs at similar sized companies, putting Edward J. Joe in the Bottom 40% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to CEOs of all other companies in Phoenix. Edward J. Joe Shoen’s employees rank U-Haul in the Top 40% for Environment, and in the Bottom 40% for Manager. Shoen is generally unpopular with U-Haul employees, but ranks especially low with Native American employees, and by employees in the Customer Success department and employees in the Marketing department. However, employees with the company for Less than 1 Year have a slightly more favorable view of the CEO. When compared to U-Haul’s competitors, Edward J. Joe Shoen ranks below both Wheels Inc CEO Daniel Frank and Penske Truck Leasing CEO Brian Hard.

U-Haul Leadership

The U-Haul Executive Team is rated a “C-” and led by CEO Edward J. Joe Shoen, Executive Vice President Jeremy Frank, and Vice President Marketing Joe Hemauer

Explore U-Haul Leadership Team

U-Haul Salaries

How much does U-Haul pay?

How much do people at U-Haul get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at U-Haul is $137,399, or $66 per hour, while the estimated median salary is $135,259, or $65 per hour.

At U-Haul, the highest paid job is a Director of Sales at $227,658 annually and the lowest is a Web/Visual Designer at $43,978 annually. Average U-Haul salaries by department include: Communications at $238,417, Product at $199,618, Engineering at $133,918, and Finance at $121,293. Half of U-Haul salaries are above $135,259.

336 employees at U-Haul rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 1029 ratings) while 324 employees at U-Haul rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 337 ratings).

Salaries contributed from U-Haul employees include job titles like Senior Developer, Developer, Web/Visual Designer, and Marketing Manager. Comparably data has a total of 4 salary records from U-Haul employees.

Last updated 7 days ago.

U-Haul Salary Range Histogram
Summary	Salary Range	Percentile
1st Percentile $74k	$74k	1st Percentile
17th Percentile $102k	$102k	17th Percentile
33rd Percentile $135k	$135k	33rd Percentile
50th Percentile $190k	$190k	50th Percentile
67th Percentile $240k	$240k	67th Percentile
83rd Percentile $270k	$270k	83rd Percentile
100th Percentile $302k	$302k	100th Percentile

$137,399^*

Average Compensation

$135,259^*

Median Compensation

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

U-Haul Salaries by City

Phoenix

U-Haul Salaries by Department

Explore U-Haul Salaries

Diversity & Inclusion at U-Haul

Diverse employees at U-Haul score the company 63/100 across various culture categories, placing U-Haul in the Bottom 40% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at U-Haul across various culture dimensions.

Ranked Culture the Highest

Women 76/100

Department - Sales

Men 97/100

Tenure - Less Than 1 Year

Diverse Employees 79/100

Tenure - Over 10 Years

Ranked Culture the Lowest

Women 53/100

Department - Operations

Men 53/100

Tenure - 1 to 2 Years

Diverse Employees 57/100

Department - Customer Support

Explore U-Haul Diversity & Inclusion

U-Haul Perks & Benefits

Health & Wellness

Dental Insurance
Vision Insurance
Health Insurance
Life Insurance

Paid Time Off

PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave

Financial Benefits

401K / Retirement Plan
Tuition Reimbursement
Employee Stock Purchase Plan

Office Perks

Work From Home Policy
Unique Office Space

Explore U-Haul Perks and Benefits

U-Haul PTO

U-Haul's PTO and Vacation policy typically gives 0-10 days off a year with 75% of employees expected to be work free while out of office. Paid Time Off is U-Haul's 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. U-Haul's benefits and PTO Package averages to represent a less than $500 cash value per month.

Answer	Percent
Flex Time	34%
Vacation Policy	33%
Office Meals	11%
401k Contribution	22%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	25%
No	75%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	14%
$1500 - $2500/mo	0%
$1000 -$1500/mo	29%
$500 -$1000/mo	7%
Less than $500/mo	50%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

U-Haul PTO Policy

U-Haul Careers

U-Haul Jobs

No Recent Jobs found for U-Haul on Comparably

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Let U-Haul Know You Want To Work There

Overview of Candidates Interested in U-Haul on Comparably

Candidates By Department

	Customer Support	66%
	All Industries	17%
	Engineering	3%
	Executive	3%
	IT	3%
	Other	9%

Candidates By Location

	Phoenix	11%
	Charlotte	6%
	New York City	3%
	Tempe	3%
	Dallas	3%
	Other	74%

Frequently Asked Questions regarding U-Haul

What is U-Haul address?

U-Haul location is at 2727 N Central Ave.

Who is the CEO of U-Haul?

U-Haul CEO is Edward J. Joe Shoen, their score by employees is 65

What is U-Haul eNPS?

The eNPS for U-Haul is -9

What is the salary for Account Executive in U-Haul?

Account Executive average salary in the US is 110k

What are the salaries in the Marketing in U-Haul?

The average salaries for Marketing in U-Haul is 133k

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