C-
64/100
Comparably Awards
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U-Haul Outlook Employee Reviews
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Positive
Constructive
What makes you most happy at work?
My boss is amazing and well trained
Customers beng thankful that we could help them.
When I don't have to talk to my coworkers or management
Being able to share knowledge with people and giving others confidence in their known and unknown abilities.
Meeting people and working with good people
People, the jobs, the different places we go
coworkers and our interactions together
My customers, they keep me going abd give me hope
seem to stay busy through the whole shift no down time
Setting a goal and acheiving it
Review from Customer Support Dept
Not being singled out and being part of the team
Talking to people/customers and fixing equipment
The people I work with
When the days goes very well and everybody is happy
Competitive goals and the can-do environment!
Review from Sales Dept
It's so fun it's like not even working
I can work by myself most days
Being able to do what i wanted to do and move up ti management at a center.
Working with family members & working on new projects
The Customers apprieation, positive energy.
What's going wrong and how can it be improved?
The employees that work hard and consistently show up need to be acknowledged if not rewarded.
Equipment isnt up to standards and no real communication between company and employees about ANYTHING
I pretty much already stated what's going on. I've been there around 4 years and been through 3 Managers and the turn over rate is second to none.
Review from Customer Support Dept
Senior leadership needs to focus on their customer service representatives and try to help them instead of using them as expendable pawns.
Theres too much to put into just 300 characters
Uhaul upper management is horrible
Review from Operations Dept
A new manager who is a bull in a china shop
Review from Marketing Dept
Better management and he learns not to discriminate.
Review from Operations Dept
Boring workplace, not a lot of direction
Review from Marketing Dept
Manager needs more training and is not capable of running a large company.
I work over 80 hrs a week, no personal time, no time off, not allowed to use my vacation as I would like, not enough payroll or employees, they did not ask permission and I am not reimbursed for the company is of my personal cell phone... They only way to improve, the company needs honesty
Review from Customer Support Dept
The manager and it’s already been improved because he h
Review from Sales Dept
too many calls and not enough people to handle them
Review from Customer Support Dept
working outdoors during the extreme summer heat
Review from Customer Support Dept
wrong is every customer is not always right!
Review from Customer Support Dept
Test things before implementing. Don't implement on Saturdays.
Review from Customer Support Dept
It's hard to get the higher ups to listen when we need something.
Review from Sales Dept
dealing with irate customers on a daily basis can be stressful
Review from Customer Support Dept
Better hours and more face to face meeting.
Review from Customer Support Dept
Management does not manage anything
Review from Customer Support Dept
What do you like best about your company?
I love my work. Our new manager is a total micromanaging tyrant. She is going to cause our most loyal people to leave
Review from Marketing Dept
I like the culture. Across the entire US, its very unified and supportive.
My boss is very laid back
What would you most like to see improved at your company?
I would like to see drastic pay raises for at home agents.
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