U-Haul Employee Reviews

I found that the Area managers in the construction department are not very helpful and they love casting a stone and throwing people under the bus. Most of them have no construction knowledge.

Good company to work for

good place to work for sure

Good Company if you can get into corporate . When being a CSR you are just the runts and from my point of view I defiantly go above and beyond for U-Haul and don't always get the recognition I believe I deserve. GM need more training on how to keep good workers and let others go

i have only worked for a few days now but seems to have a friendly staff and good working enviorment.

I feel like I am apart of the team

Firm, fair and friendly and I wish that all the layers believed in family work ethics in the workplace.

That they will get out there and work too

We work as a team and have a direction of unity. Which makes me feel like I am where I belong. I have learned a lot and am eager to continue learning how to do the best I can to contribute to the profits while providing a quality customer experience.

Tries to keep customers happy as well as employees

Learning how to treat your good employees U-Haul can't understand why there turn over is so high well it's because they don't do anything to keep people

Company needs to learn work life balance

Honesty and loyalty would help

Being friendly to both customers and employees

Helping their people succeed. Communication. Making employees feel valued.

Medical dental vacation personal time team effort

Posted 6 days ago

It was full coverage for the most part.

Posted 12 days ago

Benefits from day one is cool

The amount of pay they give

Having a steady job for 15 years

My manager only speaks to me if he's unhappy about something. He listens to the wrong people then wonders why he can't keep quality people. He doesn't care about policy, only $.

Getting dental on my own is cheaper than the companies when going through the process with the same vendor. There is no medical insurance, just a limited monetary return for medical needs. The training is lax and there is no review system

Better dental and more options for the workers in the field

Need fulltime always thrown in my face moonlighter cant get benefits

Review from Customer Support Dept

I'd feel better if I had more control over investment of my funds. I'd also feel better if I could afford to have the max invested every paycheck. Which I can not afford so I'm stuck investing very little. I'd also like to see more emails educating me more on finance and how to grow wealth.

Review from Engineering Dept

They treat you like family.

Review from Operations Dept

They all work to help not only each other but themselves as well

they are a very diverse group

The full time are dedicated. The part time are as dedicated as they can be to a part time position

Every one is disserving of praise for working hard and being dependable in a environment that seldom rearwards hard work.

The rate of pay is low, so you can't attract or keep quality workers.

some that I have met are great - while others are only out for themselves

There is a clickishness with the boss and several employees that leaves some people out in the cold. Benefits like meals are not consistent between shifts, nor is information

Their needs to be more urgency and responsibility relating to job duties and the sharing of workload.

more of a team mentality. show up for your shifts. stop the drama

Bathrooms are cleaner than s some shops

Very simple stuff to do and easy to learn.

Review from Operations Dept

We all look out for one another

Almost everyone is at the level

Open communication. Acknowledge mistakes and learn from them while remaining optimistic. Stay on program.

Expections are unrealistic and so is the work life balance

Managers Don't need to be so condescending

More staff to assist or help.

It needs an overhaul at the top.

I am discouraged that hard work and reliability isn’t noticed and rewarde

It a working interview based on performance.

Review from Operations Dept

The three day working interview

It was personal, face to face.

Timely and efficient straight to the point

Was good and positive at first

Not a whole lot needs team players

They don't even give real interviews. They don't even discuss wages with you. If you can work and you are desperate for money. They want you!!!!

Review from Customer Support Dept

Have an actual interviewer who has spent more than 2 minutes looking over your resume and actually prep for interviews

Drug test first before anything then we can talk

Be better then do you have a valid drivers license

My boss is amazing and well trained

Customers beng thankful that we could help them.

When I don't have to talk to my coworkers or management

Being able to share knowledge with people and giving others confidence in their known and unknown abilities.

Meeting people and working with good people

The employees that work hard and consistently show up need to be acknowledged if not rewarded.

Equipment isnt up to standards and no real communication between company and employees about ANYTHING

I pretty much already stated what's going on. I've been there around 4 years and been through 3 Managers and the turn over rate is second to none.

Review from Customer Support Dept

Senior leadership needs to focus on their customer service representatives and try to help them instead of using them as expendable pawns.

Theres too much to put into just 300 characters

I love my work. Our new manager is a total micromanaging tyrant. She is going to cause our most loyal people to leave

Review from Marketing Dept

I like the culture. Across the entire US, its very unified and supportive.

My boss is very laid back

I would like to see drastic pay raises for at home agents.