U-Haul Leadership Employee Reviews | Comparably
U-Haul Claimed Company
Their primary service objective is to provide a better and better product and service to more and more people a lower and lower cost. read more
EMPLOYEE
PARTICIPANTS
792
TOTAL
RATINGS
7044
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U-Haul Leadership Employee Reviews

What do you like best about the leadership team?

Thry know whats going on and can explain things to me when I ask questions.

Posted 6 days ago

They care about the company, product, and team. Willing to do anything they ask us to do.

Review from Customer Support Dept

Flexible schedule and good work environment

I feel like I am apart of the team

Firm, fair and friendly and I wish that all the layers believed in family work ethics in the workplace.

That they will get out there and work too

We work as a team and have a direction of unity. Which makes me feel like I am where I belong. I have learned a lot and am eager to continue learning how to do the best I can to contribute to the profits while providing a quality customer experience.

Tries to keep customers happy as well as employees

Straight forward and really respectful. Great team atmosphere

Everybody is on one accord.

He Cares About His Team Members, Overlooks Some Humaness we ALL Share One Way Or Another, Leads By Example and is Prompt to Fix Problems or Concerns.

They are very easy to talk to.

They Very knowledgeable and caring

Consistency from day to day

We don't have a leadership team, if we do I have no been made aware of it

THey are there to help along the way with any problems or questions.

Nothing dont no anything about it

Review from Customer Support Dept

Stewards in time management potentai

Review from Operations Dept

Awesome team that I work with

They communicate well and inspire you to want to do better

What does the leadership team need to get better at?

Management has anger issues. Do not give you a fair chance new hires at all. I've completed my 123 punch in my booklet. I was on level two. I would like an opportunity a chance to be a team member again I feel like I was treated unfairwithout warning. I was terminated then I got a text at 9 o'clock.

Posted 6 days ago

Find someone who appreciates there employees

Review from Operations Dept · Posted 9 days ago

Communication and Leadership roles and better interaction with staff

Learning how to treat your good employees U-Haul can't understand why there turn over is so high well it's because they don't do anything to keep people

Honesty and loyalty would help

Being friendly to both customers and employees

Helping their people succeed. Communication. Making employees feel valued.

Helping new comers with the U-Haul procedures - It seams as if they are all working to cast a stone.

Listening. They never listen, they just nod knowingly but do not hear what people say.

Not be so buddy-buddy with eaxh other. No acccountability. Nobody for lower staff to make a complaint.

My general manager verbally abuses me and she fires people like crazy. I have been working there the longest out of my whole team and I have only been there 4 months. So the entire team seems to get replaced often.

Communication, employee morale, employee support, and merit-based pay increases.

Employee relations and communication with employees

Giving more hours, Treat people like people and not a number

Being a team and acting like one

Review from Customer Support Dept

Working better with neighbor dealers like us, every uhaul facility has been cooperative except the manager at the Northport Florida Pan American location, & to make matters worse there the only ones in the area with many trailers during this shortage

Communication, appreciation, Equality, Accountability, Origination

Review from Customer Support Dept

equal work not one person

Everything no training the gm and the assistant. Manger are women and fire 3 makes right before me. Going down.uhaul thanks for fuxking my family over

Company needs to learn work life balance

BOTTOM
35%

Leadership Scores are rated in the Bottom 35% of similar size companies on Comparably

Rated U-Haul Leadership the Highest

  • Tenure - Over 10 Years
    +12%
  • Department - Sales
    +11%
  • Ethnicity - Hispanic or Latino
    +11%

Rated U-Haul Leadership the Lowest

  • Ethnicity - Native American
    -20%
  • Ethnicity - Other
    -17%
  • Department - Marketing
    -16%
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