U-Haul Employee Reviews
Out of 710 U-Haul employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping U-Haul improve their work culture. The Sales team, with 82% positive reviews, reports the best experience at U-Haul compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 36% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Being more understanding and listening.
Posted 15 days ago
Training people to do the job they are hired for instead of manager hiding in his office all day
Management has anger issues. Do not give you a fair chance new hires at all. I've completed my 123 punch in my booklet. I was on level two. I would like an opportunity a chance to be a team member again I feel like I was treated unfairwithout warning. I was terminated then I got a text at 9 o'clock.
Find someone who appreciates there employees
Review from Operations Dept
Communication and Leadership roles and better interaction with staff
Why do you feel undervalued and what would make you feel better about your compensation?
Because we all feel treated unfairly as well as unappreciated
Review from Operations Dept
Uhaul cant five me a good product to deliver.
maybe dont pay your employees 14 an hour
Don’t understand how the administration would bring in a GM that doesn’t like to
My manager only speaks to me if he's unhappy about something. He listens to the wrong people then wonders why he can't keep quality people. He doesn't care about policy, only $.
What do your coworkers need to improve and how could you work together better?
They dont care and i dont blamed them. Your company dont psy for all the work staffs has to do.
Higher pay.. actqully care about the employees that make your business thrive...
The rate of pay is low, so you can't attract or keep quality workers.
There is a clickishness with the boss and several employees that leaves some people out in the cold. Benefits like meals are not consistent between shifts, nor is information
some that I have met are great - while others are only out for themselves
What needs to change to make the company culture better?
I need trucks that run and for my uhaul traffiic team members to show respect. They are so disrectful
Expections are unrealistic and so is the work life balance
Managers Don't need to be so condescending
More staff to assist or help.
It needs an overhaul at the top.
What would you improve about your company's interview process?
Give a person a fair change
Be more specific and see if they really want to work
Not a whole lot needs team players
They don't even give real interviews. They don't even discuss wages with you. If you can work and you are desperate for money. They want you!!!!
Review from Customer Support Dept
Have an actual interviewer who has spent more than 2 minutes looking over your resume and actually prep for interviews
What's going wrong and how can it be improved?
Management really needs to be taught how to properly treat employees
Review from Operations Dept
The employees that work hard and consistently show up need to be acknowledged if not rewarded.
Equipment isnt up to standards and no real communication between company and employees about ANYTHING
I pretty much already stated what's going on. I've been there around 4 years and been through 3 Managers and the turn over rate is second to none.
Review from Customer Support Dept
Senior leadership needs to focus on their customer service representatives and try to help them instead of using them as expendable pawns.
What would you most like to see improved at your company?
I would like to see drastic pay raises for at home agents.