UnitedHealth Group – Making customer service available in the US ON REQUEST. Outsourcing leaves a lot to be desired. Employees that actually understand the problem and want to help solve it. I have been on the phone for HOURS trying to sort out a problem that UHC caused. One call was THREE HOURS. WITH NO HELP!!!

Prix comparables

Our mission is to help people live healthier lives and to help make the health system work better for everyone. Lire la suite

HR or Marketing? Claim Your Free Employer Account

Making customer service available in the US ON REQUEST. Outsourcing leaves a lot to be desired. Employees that actually understand the problem and want to help solve it. I have been on the phone for HOURS trying to sort out a problem that UHC caused. One call was THREE HOURS. WITH NO HELP!!!

Décrivez brièvement votre expérience globale dans votre entreprise.

Terrible which is why I left and I’m glad o did

Qu’avez-vous le plus aimé du procédé d’entretien?

the process was virtual, mainly telephonic

Quelles sont les meilleures choses à propos de votre équipe?

Documentation

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Stop shooting the messengers and avoiding management responsibilities

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Seeing people as people and not as work machines. Team building, team culture, and honesty is lacking.

Évaluez votre entreprise