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Klaviyo (NYSE: KVYO) is the only CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution. leggi di più
When I first began at Klaviyo I felt there was much more focus on the culture/people, but feel this changed along the way. The multiple leadership changes and turnover of PEs makes it feel as though Support isn't top-of-mind. The perks are great but not enough
Che cosa ti rende più felice sul posto di lavoro?
What makes me happy is being able to help other PEs troubleshoot issues and learning. What makes me unhappy is that a lot of the day-to-day tasks are repetitive
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
My direct leader is great at making us feel like we're more than our numbers and supportive in general. However, I do think that as a company the culture has shifted at Klaviyo
Cosa ti piace di più del team di leadership?
The Leadership Team has a great vision of what Klaviyo could be, but I don't think the plans always take into account the lift it takes from individual contributors like those on the support team
Quali sono alcune delle cose migliori della tuo team?
My specific team has been super welcoming since I began at Klaviyo and that has never changed. The larger Support Team is also helpful when we need to rely on each other to troubleshoot issues.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
With the higher expectations of PEs (the in-depth knowledge we have on the product, numbers we need to meet) it doesn't feel like being paid below 70k is necessarily fair in comparison to other roles
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