
Charter offers surprisingly great benefits. You get employee services, fair hourly compensation, 100% match of 401K up to 6% with good health insurance. About the only plus regarding the company.
The interview process is more technical, as this particular position requires technical expertise. Due to the nature of field operations, employees must be effective, and able to work fast paced.
Local management tries their best to take care of their teams, while corporate makes it as difficult as possible, causing internal strain. Too many people try to justify their position without acknowledging any real world practicality.