UnitedHealth Group – Making customer service available in the US ON REQUEST. Outsourcing leaves a lot to be desired. Employees that actually understand the problem and want to help solve it. I have been on the phone for HOURS trying to sort out a problem that UHC caused. One call was THREE HOURS. WITH NO HELP!!!

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Making customer service available in the US ON REQUEST. Outsourcing leaves a lot to be desired. Employees that actually understand the problem and want to help solve it. I have been on the phone for HOURS trying to sort out a problem that UHC caused. One call was THREE HOURS. WITH NO HELP!!!

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

Terrible which is why I left and I’m glad o did

Cosa ti è piaciuto di più del processo del colloquio lavorativo?

the process was virtual, mainly telephonic

Quali sono alcune delle cose migliori della tuo team?

Documentation

Che cosa sta andando male e come può essere migliorato?

Stop shooting the messengers and avoiding management responsibilities

Che cosa deve fare il gruppo dirigente per migliorare?

Seeing people as people and not as work machines. Team building, team culture, and honesty is lacking.

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