Barracuda Networks – Support is understaffed and underappreciated. It is difficult to get to solutions to reoccurring issues with the support system | Comparably

Barracuda Networks – Support is understaffed and underappreciated. It is difficult to get to solutions to reoccurring issues with the support system

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Barracuda Networks Заявленная компания
Barracuda Networks, Inc. is a company providing security, networking, and storage products based on network appliances and cloud services. The company's security products include products for protection against email, web surfing, web hackers, and instant messaging threats such as spam, spyware, trojans, and viruses. читать еще
Эта компания принимает отзывы от проверенных сотрудников
СОТРУДНИКИ
УЧАСТНИКИ
996
ИТОГО
РЕЙТИНГИ
28079

Support is understaffed and underappreciated. It is difficult to get to solutions to reoccurring issues with the support system

Каковы самые лучшие качества в вашей команде?

Teamwork, and communication between our team members

В чем руководство должно стать лучше?

Interdepartmental communication, Communication between offices

Что приносит вам больше всего счастья/радости на работе?

My manager, and my team

Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?

More PTO, and fair perks for all offices not just HQ

Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?

Hourly employees are not compensation equal to the effort that is expected.

Каковы самые лучшие качества в вашей команде?

Our team works very well together, we share common goals and enjoy working as a team.

В чем руководство должно стать лучше?

Treating hourly employees with the same respect that they treat the engineers with. Trust their trained and experienced staff as just that, trained and experienced.

Что идёт не так, и как это можно улучшить?

We are trusted to work from home in a hybrid setting but are not allowed to be fully remote as we were before. This hinders employees who deal with health issues, family and transportation situations. Flexibility for working from home would vastly improve not only staff engagement, but productivity

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