Extended Stay America Team Employee Reviews | Comparably
Extended Stay America Claimed Company
Extended Stay America is a chain of hotels specialized in providing business and leisure travelers a functional hotel suite. read more
EMPLOYEE
PARTICIPANTS
348
TOTAL
RATINGS
3218
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Extended Stay America Team Employee Reviews

What are some of the best things about your team?

Everyone helps Everyone on a daily basis to ensure the daily operation flows smoothly.

Friendly and easy to talk to

Front desk and housekeeping were the best

Family vibes able and willing

Everyone works together very well and are very helpful. They whole team is amazing.

We get along and work as a team

We all say she is the worst manager we lost 3-4 of our best employees due to the way she talks to people . They say they will not tolerate this tone to them

Review from Customer Support Dept

We communicate to get the hotel in the right order.

Review from Engineering Dept

My team is loving and understanding through my 5yrs that I've been here.

The assistant manager is amazing & always there for us when we need her.

We NEVER HAVE MEETINGS at all!!

they have your back without attitude or prejudice

Nothing at all don't know how to run a buainess

Review from Operations Dept

We work together to accomplish goals

Friendly, fun, intelligent, efficient, communicative.

Review from Customer Support Dept

They are doing their best to keep it going without exec. support

There not much to say about my team.

Everyone with to help in the field

My team is awesome real fun 2 work with

When things get tough we all get together and take care of it as a team.

What do your coworkers need to improve and how could you work together better?

Teamwork less nagging from bosses about time

Teamwork is needed not competition

Be available to staff when we need to resolve an issue directly, not through email.

They are all scared to speak up about the problems that go on

that's management's job, not mine. You can't fix anything with incompetent managers coming and going. Along with frustrated staff coming and going as well. I'm dizzy from all the folks that have come and gone

work on teamwork we are here for the guests

Work together as a team

Not gossiping so much in yhe work force

We need better pay for the work

It is not my coworkers it is management playing favorites. Allowing 3 coworkers to do absolutely nothing and do as they please.

Review from Customer Support Dept

Be more proactive and doing there own job

Review from Engineering Dept

literally everything I don't even know where to start it is hopeless

Attitude, respect. Accountability. Professionalism. In 3 weeks there was one meeting which was only because the district manager was coming to the property.

Teamwork, happy employees make a happy team

Be a team and not talk about each other

Communication and treating people with respect

Coworkers were disrespectful wish management would have addressed.

To stop the gossip, and have WAY better work ethic

Review from Customer Support Dept

Communicationis the best way to get things done

Review from Engineering Dept

Actually have work meetings. Equal pay. Equality in general. Don't treat someone else better because they've been here longer. Or you worked with them at a different job treat everyone fairly..do your job. Don't argue and make excuses. do it. Work as a team. Not being petty to purposely make it hard

Review Sentiment at Extended Stay America

49
49%
51
51%

About Extended Stay America's Team

F
50/100

Where This Score Ranks Extended Stay America's Team

BOTTOM
5%

In the Bottom 5% of 1634 similar size companies on Comparably

?

Not enough ratings to compare against companies in Hickory, NC

5th

5th place versus 5 competitors rated on Comparably

Extended Stay America's team score is currently ranked in the Bottom 5% of similar sized companies on Comparably and placed 5th among its competitors. 53% of Extended Stay America employees look forward to interacting with coworkers while 29% believe their company meetings are effective. Among the various teams at Extended Stay America, the Operations department ranks the highest in team score.

Rate Team the Highest

  • Department - Operations
    +32%
  • Ethnicity - Other
    +24%
  • Experience - 3 to 6 Years
    +24%

Rate Team the Lowest

  • Experience - Entry Level
    -19%
  • Department - Engineering
    -13%
  • Department - Customer Support
    -11%

How Extended Stay America's Team Score is Calculated

FILTER RATINGS BY

Results from 148 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

55
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes29%
No71%
Are your company's meetings effective?
AnswerPercent
Yes53%
No47%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes43%
No57%
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