Liveops Employee Reviews

Awesome place to work and evolve

they constantly over hire for campaigns which in turn leaves employees fighting for hours and have went weeks unable to work. Also will require 4 weeks training unpaid.

I have had a very positive experience with Liveops.

Amazing, the management is super supportive.

currently its not great ok?

There is an assumption that we know of them, we do NOT

They are transparent with decisions, communicate regularly and empower their teams.

They help support their agents

They understand relationships with Independent Contractors.

Great support team. Very helpful and want your business to succeed.

Leadership has little to know idea what they’re doing most policies and training are outdated from lack of communication with the clients LiveOps represen

communication when issues arise, all they can tell you is to create a case.

I know that this is a virtual system & we enter this environment as self employed. But there got to be countability & communication. In LO we are all bundle as the same, the system seem to be against those who want to work & make a living - it is now more invested on cheap labor. it's the survival o

keeping apps workings and follow thru on important matters in a timely fashion.

communication training giving locations of resources

Good bonuses and better then average pay.

Clearly based on performance results

I am an Independent Contractor with no benefits

Didn't go over them terms

the pay was good I only received talk time pay but that is fine

They only pay for talk time, but have jobs that require work to be done off the phone like chat, email , and other duties which end up being unpaid work.

Those who works & have invested their time for the company are not getting the communication they need from the company.

Being commission based you would think they would have a more competitive pay rate.

when should be paid for the whole time be commit to the client not just talk time.

All contractors/employees need to be paid more and given more support in general.

There is a small group of highly skilled contractors that love what they do and excel but it's still meaningless to the company.

employees come together to help one another and often know more than the team leads or trainers.

Down to earth and hard working.

Loyal, cooperative, collaborative, trustworthy, dependable

You get help from team mates

Communication and professionalism the ARA need more training on how to lead teams.

i have no clue about these questions

It is not that they need much improving - there is no communication bcz it is not really advised - this is a virtual system, it is hard to know who is against you & who is not.

be open for questions and not take it personal when you dont understand and want to ask to explain

Be responsible to justify salary.

They attempt to be upbeat and obfuscate the real situations of people working for less than minimum wage.

co-workers have teams and other ways to help anyone with questions or just needs help.

Friendly, willingness to listen, willingness to offer solutions

Everyone is very positive and helpful to one another

It family first all the time because we are family.

Actually listen to the workers and let people go with no reason. We don't have to tell you is not good enough.

I already did. All my frustration.

Environment is not very helpful from tge higher ups.

Straight forward personal experience questions.

That was in 2012 - this question is not applicable to me.

The were very transparent about this position

it is all done by email

Virtual zoom calls from home

Better screening process for agents and Leadership and better training.

Better communication and less tech issues.

all that training and no pay

Make it smother and answer questions more easily about the process.

That my efforts are appreciated and move our business forward.

Helping families protect their families.

I like setting my own hours

Picking my own commits working from home

Working with my team and getting the goal

Lack of knowledge about services

Listen to what the contractors have to say and not blame the client.

Liveops is only concerned with the business that they contract with and show very little concern with the people that contract with them.

There's no real vetting when hiring contractors. If you have a pulse, the right computer and can pass a background check, you're hired. Because of this customers suffer.

no solutions to help customer

what I like best is flexibility of schedule.

True diversity in executive leadership (middle management and entry level are doing well in this area).