Q&A With U-Haul Employees

It is all doing very well...

Storage is growing fast, Customer Service is a HUGE problem.

I couldn’t tell you but as far as difficulties I would say self storage

Its really all good. I cant complain... I wouldnt work any where else..

Put more attention on communication, give incentives and more support

Nothing the culture is fine

9 per hour

For myself personally I’m happy with my pay for my position for the length of time I’ve been with U-Haul. Just over a year and I’ve had 2 raises. As I see it they will pay you if you are reliable and you do your job However if your only there to collect a paycheck than that’s what you will get.

You name they have it.

Medical dental 401k and esop among others

Medical, dental, vision, 401, stock.

they pick the best person for the job

They try to promote within and as long as you show interest you have a great chance to be promoted

It up to the manager to approve your promotion. They do not show seniority or give everyone the opportunity. You can ask but if you do not have a fabulous connection with the manager they will brush you off. If your manager says no it won't happen unless you have other connections with someone above the manager.

About a year in most cases

For me 2 times my first year

Every year on your hire date you get .25 cents. If your manager does not give you a raise they have to terminate you.

All kinds

Hard workers self starters

Arrogant individuals and anyone any leader knows personally.

Great

I look forward to it

It's a job so I do what I have to until I can do better. I would not recommend to anyone for a long term employment.

Apply

Be energetic and outgoing

Just apply, pass the assessment test, call manager and your hired.

Very

Very secure

No job there is secure that's why they go through employees so much and often.

They are AWSOME !!!

We all get along very well

Most are very friendly, untrained. They learn and figure things out their selves due to the lack of management training and guidance. Most have full time jobs else where or are full time students. No one stays long. They have a high roll over of employees.

Stressful and lacks communication. 10 to 20

It’s fine and I work 35 to 40 hours a week

The vibe is, you come in do your hours and leave. It does not matter if you know the job just wing it and someone else will fix it later. They laugh and talk crap about other people and ignore the phone lines most of the time. I work more hours then I should.

Horrible

It’s not as good as it should be

The leadership is terrible, they do not work as a team and the leaders do not have a clue of the aspects of support because they do not know the proper functions. Half of the time the leaders are not around or available for support or guidance yet they get all the praise and bonuses while other team members get nothing.

Horrible no communication

Outside of the management it is good

It is horrible. Unprofessional and communication is terrible. No one has the same answer or solution.

great

The managers stay in their office when they are there.

Friendly and close

The people

The opportunity to be promoted within

The hands-on work

For the most part they are positive about our CEO. As far as changes. You would need to get with them.

He has no idea of the lack of assistance that is given. They do more for the leaders and nothing for the other employees. Managers get large bonuses and nothing for other team members. They/he can start showing more appreciation to the other employees who actually make things happen and less on the managers that actually do nothing but still time and undermean other employees. Also listen and communicate with the team members not just the leaders. Actually show you care about the welfare of the individuals that actually do all the work. A free turkey is nice every year for the holidays but they work hard and deserve a lot more.

No idea. They're so out of touch with the average employee.

People

Not being micro managed

The wealth of knowledge I can give to new hires and customers.

Great

There is no feedback. Managers say they should not have to tell anyone how they are doing, they should already know themselves.

Easy for customers to do. But for some reason positive reviews are rarely put into the system.

Supposedly it's like a family, if your family were to force you to eat healthy, penalize you for bad habits, and fire you for standing up for basic human rights.

Work is fast paced, can be stressful and overwhelming st times, but being able to meet and help new people every day is very rewarding. The CEO of the company cares about the employees and just gave every hourly employee in the company a $500 bonus and pays for every full time employee’s insurance premiums.

yes they do both

Not difficult at all

It is difficult unless your a leader/manager.

Very

It's challenging due to the lack of communication and support.