81
out of 100
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UPS Competitors
UPS competitors include XPO, Amazon, FedEx, DHL and YRC Worldwide. UPS ranks 4th in Product Quality Score on Comparably vs its competitors. See below how UPS compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
5th
eNPS Rank
5th
Gender Rank
5th
Diversity Rank
5th
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th
See UPS Culture vs Competitors:
UPS Competitors at a Glance
CEO Ratings Comparison
UPS' CEO Score Ranks 5th
4682 Employees at UPS rate Carol B. Tomé a 59 out of 100, which ranks them 5th below FedEx's CEO,Frederick Smith. Last rating was 7 days ago.
- 1st
Mario HarikXPO2068 Employees at XPO rate Mario Harik a 81 out of 100, which ranks them 1st out of UPS' competitors. Last rating was months ago.
- 2nd
Greg HewittDHL75out of 100701 Employees at DHL rate Greg Hewitt a 75 out of 100, which ranks them 2nd out of UPS' competitors. Last rating was months ago.
- 3rd
Andy JassyAmazon73out of 1008371 Employees at Amazon rate Andy Jassy a 73 out of 100, which ranks them 3rd out of UPS' competitors. Last rating was a day ago.
- 4th
Frederick SmithFedEx69out of 1003802 Employees at FedEx rate Frederick Smith a 69 out of 100, which ranks them 4th out of UPS' competitors. Last rating was today.
- 6th
Darren HawkinsYRC Worldwide34out of 100104 Employees at YRC Worldwide rate Darren Hawkins a 34 out of 100, which ranks them 6th out of UPS' competitors. Last rating was months ago.
Product Quality Score Comparison
UPS Ranks 4th in Product Quality Score
1421 Customers rate UPS' Product Quality Score a 3.1/5, which ranks it 4th against its competitors, below FedEx.
NPS Comparison
UPS Ranks 4th in Net Promoter Score
1727 Customers rate UPS' Net Promoter Score a 0, which ranks it 4th against its competitors, below FedEx. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend UPS to a friend?”.
Pricing Score Comparison
UPS Ranks 4th in Pricing Score
1278 Customers rate UPS' Pricing Score a 3/5, which ranks it 4th against its competitors, below FedEx.
Customer Service Comparison
UPS Ranks 4th in Customer Service
1218 Customers rate UPS' Customer Service a 3/5, which ranks it 4th against its competitors, below FedEx.
Overall Culture Score Comparison
UPS Ranks 5th in Overall Culture Score
7998 Employees rate UPS' Overall Culture a 64/100, which ranks it 5th against its competitors, below FedEx. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
UPS Ranks 5th in Employee Net Promoter Score
6520 Employees rate UPS' Employee Net Promoter Score a -11, which ranks it 5th against its competitors, below FedEx. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at UPS to a friend?”.
Gender Score Comparison
UPS Ranks 5th in Gender Score
490 Employees rate UPS' Gender Score a 66/100, which ranks it 5th against its competitors, below DHL. The Gender Score tracks how positively women rate their experience at UPS.
Diversity Score Comparison
UPS Ranks 5th in Diversity Score
687 Employees rate UPS' Diversity Score a 66/100, which ranks it 5th against its competitors, below FedEx. The Diversity Score tracks how positively diverse employees rate their experience at UPS.
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