Bareburger NPS & Customer Reviews

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Bareburger

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Bareburger

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About Bareburger's Brand

Bareburger served organic and delicious burgers in there 28+ locations. Among its major competitors, Bareburger is ranked in 1st place for NPS while Shake Shack is 2nd, and Darden Restaurants is 3rd.

Brand at a Glance

100%

Customer Loyalty

3.7/5

Product Quality

3.9/5

Pricing

4.2/5

Customer Service

Bareburger Ranking

^#1 / 4 of its competitors

Bareburger NPS

Bareburger's Net Promoter Score (NPS) is a 34 with 67% Promoters, 0% Passives, and 33% Detractors. Net Promoter Score tracks whether Bareburger's customers would recommend using the product based on a scale of -100 to 100.

Bareburger Overall NPS

NPS

67%	Promoters
0%	Passives
33%	Detractors

Bareburger NPS Trend

-100

-50

100

Summary	Date	Score
Aug 2021 100	Aug 2021	100
Nov 2024 100	Nov 2024	100
Feb 2025 33	Feb 2025	33

How Other Brands Compare

Bareburger is ranked first for NPS among its competitors. Shake Shack and Darden Restaurants come in second and third, with Beyond Meat coming in at #4.

	Bareburger	Shake Shack	Darden Restaurants	Beyond Meat
Global Ranking	#-	#285	#342	#-
NPS	34	32	20	0
Social Sentiment Calculated by analyzing social media and other online mentions	-	-	Neutral	-
Valuation Updated every 24 hours for public companies	-	$4.43B	$18.85B	$8.27B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Bareburger NPS vs. Competitors

Compared to its competitors, Bareburger's NPS is rated right above Shake Shack.

COMPANY		NPS Score
	Bareburger	34
	Shake Shack	32
	Darden Restaurants	20
	BurgerFi	6
	Beyond Meat	0
	Luby's	-1
	Papa John's International	-21
	Subway	-34
	Smashburger	-44
	Ruby Tuesday	-63

Bareburger Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Bareburger users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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100

100%

Bareburger Customer Loyalty vs. Competitors

Compared to its competitors, Bareburger's Customer Loyalty score is rated right above Subway.

COMPANY		Customer Loyalty Score
	Bareburger	100%
	Subway	74%
	Shake Shack	73%
	Luby's	70%
	BurgerFi	69%
	Papa John's International	68%
	Smashburger	67%
	Beyond Meat	64%
	Ruby Tuesday	64%
	Darden Restaurants	63%

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Bareburger Product Quality

3.7/5

Bareburger has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.

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Bareburger Product Information

Bareburger’s product quality score is a 3.7 out of 5 as rated by its users and customers.

Website: https://www.bareburger.com

Company Size: 501-1,000 Employees

Industry

Tech

Food & Beverages

Bareburger Product Quality vs. Competitors

Compared to its competitors, Bareburger's Product Quality score is rated right above BurgerFi, and is preceded by Beyond Meat.

COMPANY		Product Quality Score
	Shake Shack	4/5
	Darden Restaurants	3.8/5
	Beyond Meat	3.8/5
	Bareburger	3.7/5
	BurgerFi	3.4/5
	Luby's	3/5
	Papa John's International	2.9/5
	Smashburger	2.7/5
	Subway	2.6/5
	Ruby Tuesday	1.8/5

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Bareburger Pricing

Bareburger ROI & Value For Money

3.9/5

Bareburger has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Bareburger Pricing vs. Competitors

Compared to its competitors, Bareburger's ROI score is rated right above Shake Shack.

COMPANY		Pricing Score
	Bareburger	3.9/5
	Shake Shack	3.8/5
	Darden Restaurants	3.7/5
	BurgerFi	3.2/5
	Beyond Meat	3.2/5
	Papa John's International	2.9/5
	Luby's	2.9/5
	Subway	2.4/5
	Smashburger	2.4/5
	Ruby Tuesday	1.9/5

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Bareburger Customer Satisfaction (CSAT)

Bareburger Customer Satisfaction (CSAT) Score

100 / 100

Bareburger has an overall Customer Satisfaction score of 100 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	67%
Satisfied	33%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

67%

Satisfied

33%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Bareburger Customer Satisfaction vs. Competitors

Compared to its competitors, Bareburger's Customer Satisfaction score is rated right above Beyond Meat.

COMPANY		Customer Satisfaction (CSAT) Score
	Bareburger	100%
	Beyond Meat	100%
	Shake Shack	73%
	Darden Restaurants	71%
	BurgerFi	62%
	Papa John's International	54%
	Luby's	45%
	Subway	39%
	Smashburger	38%
	Ruby Tuesday	21%

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Bareburger Customer Service

4.2/5

Bareburger has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.

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About Bareburger's Customer Service

Address

Long Island City, NY

Website

https://www.bareburger.com

Bareburger Customer Service vs. Competitors

Compared to its competitors, Bareburger's Customer Service score is rated right above Shake Shack.

COMPANY		Customer Service Score
	Bareburger	4.2/5
	Shake Shack	4/5
	Beyond Meat	3.8/5
	Darden Restaurants	3.7/5
	BurgerFi	3.5/5
	Luby's	2.9/5
	Papa John's International	2.9/5
	Smashburger	2.4/5
	Subway	2.4/5
	Ruby Tuesday	1.8/5

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Bareburger as an Employer

2.9/5

Bareburger has a 2.9/5 stars for its overall company culture rated by their employees

top

50%

CEO of Bareburger

Euripides Pelekanos

In the Top 50% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Bareburger scored a 34 for Net Promoter Score and a 17 for Employee Net Promoter Score. NPS gauges how likely a customer of Bareburger would recommend the brand to a friend. ENPS measures how likely Bareburger employees would recommend working at Bareburger to a friend.

Net Promoter Score

NPS Score

67%	Promoters
0%	Passive
33%	Detractors

Employee Net Promoter Score

eNPS Score

50%	Promoters
17%	Passive
33%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail