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NPS
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GyanSys
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About GyanSys' Brand
At GyanSys, we partner with our customers to transform their current business processes to the new systems of intelligence. Among its major competitors, GyanSys is ranked in 10th place for NPS while Wipro Limited is 1st, and Accenture (Global) is 2nd.Their current valuation is $155.80B
Brand at a Glance
100%
Customer Loyalty
3.7/5
Product Quality
3.6/5
Pricing
3.7/5
Customer Service
GyanSys Ranking
- #4 / 4 of its competitors
GyanSys NPS
GyanSys's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether GyanSys's customers would recommend using the product based on a scale of -100 to 100.
GyanSys Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
GyanSys NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2022 -100 | Apr 2022 | -100 |
May 2022 -100 | May 2022 | -100 |
Sep 2022 -33 | Sep 2022 | -33 |
Jun 2024 0 | Jun 2024 | 0 |
How Other Brands Compare
GyanSys is ranked #4 for NPS among its competitors. Deloitte (US) and IBM come in first and second, with PwC coming in at third. Among those competitors, it is the most valued company.
GyanSys |  IBM |  Deloitte (US) |  PwC | |
| Global Ranking | #- | #106 | #154 | #184 |
| NPS | 0 | 26 | 27 | 25 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $155.80B | $119.05B | $4.87B | $129.97M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
GyanSys NPS vs. Competitors
Compared to its competitors, GyanSys's NPS is rated right above YASH TECHNOLOGIES, INC., and is preceded by HCLTech.
| COMPANY | NPS Score | |
|---|---|---|
 | Wipro Limited | 28 |
 | Accenture (Global) | 28 |
| Deloitte (US) | 27 |
| IBM | 26 |
| PwC | 25 |
 | NTT DATA | 17 |
 | Infosys | 15 |
 | Capgemini | 15 |
 | HCLTech | 3 |
| GyanSys | 0 |
 | YASH TECHNOLOGIES, INC. | N/A |
 | Intrigo Systems | N/A |
 | DXC Technology | -10 |
GyanSys Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of GyanSys users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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GyanSys Customer Loyalty vs. Competitors
Compared to its competitors, GyanSys's Customer Loyalty score is rated right above Wipro Limited.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| GyanSys | 100% |
| Wipro Limited | 85% |
| Infosys | 82% |
| IBM | 79% |
| HCLTech | 78% |
| NTT DATA | 77% |
| Capgemini | 77% |
| Accenture (Global) | 75% |
| Deloitte (US) | 72% |
| DXC Technology | 71% |
| PwC | 68% |
| YASH TECHNOLOGIES, INC. | N/A |
| Intrigo Systems | N/A |
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GyanSys Product Quality
3.7/5
GyanSys has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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GyanSys Product Information
GyanSys’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- https://gyansys.com/
- Company Size
- 501-1,000 Employees
Industry
Professional Services
GyanSys Product Quality vs. Competitors
Compared to its competitors, GyanSys's Product Quality score is rated right above DXC Technology, and is preceded by HCLTech.
| COMPANY | Product Quality Score | |
|---|---|---|
| Wipro Limited | 3.9/5 |
| Accenture (Global) | 3.9/5 |
| Deloitte (US) | 3.9/5 |
| IBM | 3.8/5 |
| PwC | 3.8/5 |
| NTT DATA | 3.8/5 |
| Infosys | 3.7/5 |
| Capgemini | 3.7/5 |
| HCLTech | 3.7/5 |
| GyanSys | 3.7/5 |
| DXC Technology | 2.9/5 |
| YASH TECHNOLOGIES, INC. | N/A |
| Intrigo Systems | N/A |
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GyanSys Pricing
GyanSys ROI & Value For Money
3.6/5
GyanSys has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
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GyanSys Pricing vs. Competitors
Compared to its competitors, GyanSys's ROI score is rated right above HCLTech, and is preceded by Infosys.
| COMPANY | Pricing Score | |
|---|---|---|
| Deloitte (US) | 3.9/5 |
| Accenture (Global) | 3.8/5 |
| IBM | 3.8/5 |
| Capgemini | 3.8/5 |
| Wipro Limited | 3.8/5 |
| PwC | 3.7/5 |
| Infosys | 3.7/5 |
| GyanSys | 3.6/5 |
| HCLTech | 3.6/5 |
| NTT DATA | 3.5/5 |
| DXC Technology | 2.8/5 |
| YASH TECHNOLOGIES, INC. | N/A |
| Intrigo Systems | N/A |
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GyanSys Customer Satisfaction (CSAT)
GyanSys Customer Satisfaction (CSAT) Score
67 / 100
GyanSys has an overall Customer Satisfaction score of 67 rated by its users and customers.
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Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
GyanSys Customer Satisfaction vs. Competitors
Compared to its competitors, GyanSys's Customer Satisfaction score is rated right above PwC, and is preceded by NTT DATA.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Wipro Limited | 83% |
| Accenture (Global) | 77% |
| Infosys | 77% |
| IBM | 76% |
| HCLTech | 74% |
| Deloitte (US) | 73% |
| Capgemini | 69% |
| NTT DATA | 68% |
| GyanSys | 67% |
| PwC | 60% |
| DXC Technology | 48% |
| YASH TECHNOLOGIES, INC. | 0% |
| Intrigo Systems | 0% |
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GyanSys Customer Service
3.7/5
GyanSys has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About GyanSys's Customer Service
Address
702 Adams Street, Carmel, IN 46032
Website
https://gyansys.com/
Phone Number
3175804200
GyanSys's Social Links
GyanSys Customer Service vs. Competitors
Compared to its competitors, GyanSys's Customer Service score is rated right above HCLTech, and is preceded by Capgemini.
| COMPANY | Customer Service Score | |
|---|---|---|
| Wipro Limited | 4/5 |
| Accenture (Global) | 4/5 |
| Deloitte (US) | 3.9/5 |
| IBM | 3.9/5 |
| PwC | 3.9/5 |
| Infosys | 3.8/5 |
| Capgemini | 3.8/5 |
| GyanSys | 3.7/5 |
| HCLTech | 3.7/5 |
| NTT DATA | 3.6/5 |
| DXC Technology | 2.8/5 |
| YASH TECHNOLOGIES, INC. | N/A |
| Intrigo Systems | N/A |
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GyanSys as an Employer
4.3/5
GyanSys has a 4.3/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
GyanSys scored a 0 for Net Promoter Score and a -14 for Employee Net Promoter Score. NPS gauges how likely a customer of GyanSys would recommend the brand to a friend. ENPS measures how likely GyanSys employees would recommend working at GyanSys to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-14
eNPS Score
| 36% | Promoters |
|---|---|
| 14% | Passive |
| 50% | Detractors |
