100
NPS
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Mavenwit
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About Mavenwit's Brand
An Award Winning Full-Time Global Advertising, Marketing & Innovational Transformation Company. Among its major competitors, Mavenwit is ranked in 1st place for NPS while 72andSunny is 2nd, and Droga5 is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Mavenwit Ranking
- #1 / 4 of its competitors
Mavenwit NPS
Mavenwit's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Mavenwit's customers would recommend using the product based on a scale of -100 to 100.
Mavenwit Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Mavenwit NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 100 | Sep 2022 | 100 |
How Other Brands Compare
Mavenwit is ranked first for NPS among its competitors. 72andSunny and Droga5 come in second and third, with Ogilvy coming in at #4.
Mavenwit |  Ogilvy |  72andSunny |  Droga5 | |
| Global Ranking | #- | #657 | #- | #- |
| NPS | 100 | 12 | 66 | 33 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Mavenwit NPS vs. Competitors
Compared to its competitors, Mavenwit's NPS is rated right above 72andSunny.
| COMPANY | NPS Score | |
|---|---|---|
| Mavenwit | 100 |
| 72andSunny | 66 |
| Droga5 | 33 |
 | VaynerMedia | 26 |
 | Mindshare | 16 |
| Ogilvy | 12 |
Mavenwit Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Mavenwit users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Mavenwit Customer Loyalty vs. Competitors
Compared to its competitors, Mavenwit's Customer Loyalty score is rated right above 72andSunny.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Mavenwit | 100% |
| 72andSunny | 84% |
| Droga5 | 79% |
| Ogilvy | 71% |
| Mindshare | 67% |
| VaynerMedia | 63% |
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Mavenwit Product Quality
5/5
Mavenwit has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Mavenwit Product Information
Mavenwit’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://mavenwit.com/
- Company Size
- 51-200 Employees
Industry
Marketing, Advertising and Research
Mavenwit Product Quality vs. Competitors
Compared to its competitors, Mavenwit's Product Quality score is rated right above Ogilvy.
| COMPANY | Product Quality Score | |
|---|---|---|
| Mavenwit | 5/5 |
| Ogilvy | 3.9/5 |
| 72andSunny | 3.8/5 |
| Droga5 | 3.7/5 |
| VaynerMedia | 3.7/5 |
| Mindshare | 3.6/5 |
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Mavenwit Pricing
Mavenwit ROI & Value For Money
5/5
Mavenwit has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Mavenwit Pricing vs. Competitors
Compared to its competitors, Mavenwit's ROI score is rated right above Droga5.
| COMPANY | Pricing Score | |
|---|---|---|
| Mavenwit | 5/5 |
| Droga5 | 3.9/5 |
| VaynerMedia | 3.9/5 |
| 72andSunny | 3.8/5 |
| Ogilvy | 3.7/5 |
| Mindshare | 3.4/5 |
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Mavenwit Customer Satisfaction (CSAT)
Mavenwit Customer Satisfaction (CSAT) Score
100 / 100
Mavenwit has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Mavenwit Customer Satisfaction vs. Competitors
Compared to its competitors, Mavenwit's Customer Satisfaction score is rated right above 72andSunny.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Mavenwit | 100% |
| 72andSunny | 89% |
| Droga5 | 83% |
| Mindshare | 80% |
| Ogilvy | 77% |
| VaynerMedia | 68% |
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Mavenwit Customer Service
5/5
Mavenwit has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Mavenwit's Customer Service
Address
80 Feet Main Road, Koramangala, 1A Block, Bangalore 560034 India
Website
https://mavenwit.com/
Phone Number
+1 844) 953-3636
Mavenwit's Social Links
Mavenwit Customer Service vs. Competitors
Compared to its competitors, Mavenwit's Customer Service score is rated right above Droga5.
| COMPANY | Customer Service Score | |
|---|---|---|
| Mavenwit | 5/5 |
| Droga5 | 4/5 |
| VaynerMedia | 4/5 |
| Ogilvy | 3.8/5 |
| 72andSunny | 3.5/5 |
| Mindshare | 3.5/5 |
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Mavenwit as an Employer
4.7/5
Mavenwit has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Mavenwit scored a 100 for Net Promoter Score and a 65 for Employee Net Promoter Score. NPS gauges how likely a customer of Mavenwit would recommend the brand to a friend. ENPS measures how likely Mavenwit employees would recommend working at Mavenwit to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
65
eNPS Score
| 79% | Promoters |
|---|---|
| 7% | Passive |
| 14% | Detractors |
