28
NPS
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ProofHub
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About ProofHub's Brand
"ProofHub is an online project management software that helps you to plan, organize and deliver projects." Among its major competitors, ProofHub is ranked in 8th place for NPS while ClickUp is 1st, and Scoro is 2nd.
Brand at a Glance
4.1/5
Product Quality
3.8/5
Pricing
5/5
Customer Service
ProofHub Ranking
- #3 / 4 of its competitors
ProofHub NPS
ProofHub's Net Promoter Score (NPS) is a 28 with 57% Promoters, 14% Passives, and 29% Detractors. Net Promoter Score tracks whether ProofHub's customers would recommend using the product based on a scale of -100 to 100.
ProofHub Overall NPS
| 57% | Promoters |
|---|---|
| 14% | Passives |
| 29% | Detractors |
ProofHub NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 29 | Aug 2020 | 29 |
How Other Brands Compare
ProofHub is ranked third for NPS among its competitors. Asana and Smartsheet come in first and second, with Notion coming in at #4.
ProofHub |  Smartsheet |  Notion |  Asana | |
| Global Ranking | #- | #467 | #919 | #- |
| NPS | 28 | 35 | 4 | 37 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $7.77B | $60.00M | $1.50B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ProofHub NPS by Usage
ProofHub's NPS was rated the highest by customers who have used ProofHub's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 28 | Less than 1 Year | 28 |
1 to 2 Years 37 | 1 to 2 Years | 37 |
2 to 5 Years 37 | 2 to 5 Years | 37 |
ProofHub NPS vs. Competitors
Compared to its competitors, ProofHub's NPS is rated right above Trello, and is preceded by Smartsheet.
| COMPANY | NPS Score | |
|---|---|---|
 | ClickUp | 57 |
 | Scoro | 56 |
 | Airtable | 54 |
 | monday.com | 49 |
 | Aha! | 48 |
| Asana | 37 |
| Smartsheet | 35 |
| ProofHub | 28 |
 | Trello | 23 |
 | LiquidPlanner | 15 |
 | Bitrix24 | 11 |
 | 5pm | 9 |
| Notion | 4 |
 | Basecamp | 0 |
ProofHub Product Quality
4.1/5
ProofHub has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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ProofHub Product Information
ProofHub serves markets in the United States. ProofHub supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
ProofHub’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- https://www.proofhub.com/
- Company Size
- 11-50 Employees
Industry
Tech
Business Services
Productivity
SaaS
Languages Supported
English
French
German
Portuguese
Spanish
Polish
Product Type
Project Management Software
Project Collaboration Software
Visual Project Management Software
Project Planning Software
ProofHub Product Quality vs. Competitors
Compared to its competitors, ProofHub's Product Quality score is rated right above 5pm, and is preceded by Asana.
| COMPANY | Product Quality Score | |
|---|---|---|
| Scoro | 4.5/5 |
| Trello | 4.4/5 |
| ClickUp | 4.4/5 |
| Aha! | 4.3/5 |
| Airtable | 4.3/5 |
| monday.com | 4.3/5 |
| Smartsheet | 4.3/5 |
| LiquidPlanner | 4.3/5 |
| Asana | 4.1/5 |
| ProofHub | 4.1/5 |
| 5pm | 4/5 |
| Basecamp | 4/5 |
| Bitrix24 | 3.9/5 |
| Notion | 3.5/5 |
Unlock ProofHub Product Quality vs. Competitors Data
VS
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ProofHub Pricing
ProofHub ROI & Value For Money
3.8/5
ProofHub has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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ProofHub Pricing Plans
ProofHub has a pricing structure that accommodates small, medium, and large businesses. Starting from $45/month, ProofHub uses a subscription model and offers the following: Ultimate Control plan: $99.00/month billed monthly or $89.00/month billed annually..
Who Uses ProofHub?
Small Businesses
Medium Businesses
Large Enterprises
ProofHub Pricing vs. Competitors
Compared to its competitors, ProofHub's ROI score is rated right above LiquidPlanner, and is preceded by Asana.
| COMPANY | Pricing Score | |
|---|---|---|
| Basecamp | 5/5 |
| ClickUp | 4.4/5 |
| Trello | 4.4/5 |
| Scoro | 4.4/5 |
| Smartsheet | 4.3/5 |
| Aha! | 4.2/5 |
| Airtable | 4.2/5 |
| monday.com | 4.1/5 |
| Bitrix24 | 4.1/5 |
| 5pm | 4/5 |
| Asana | 4/5 |
| ProofHub | 3.8/5 |
| LiquidPlanner | 3.8/5 |
| Notion | 3.3/5 |
Unlock ProofHub ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full ProofHub ROI vs. Competitors data and gain insights into your customers today.
ProofHub Customer Service
5/5
ProofHub has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock ProofHub's overall Customer Service score rated by its users and customers.
About ProofHub's Customer Service
Address
South Lemon Avenue 340, Walnut, CA 91789
Website
https://www.proofhub.com/
ProofHub's Social Links
ProofHub Customer Service vs. Competitors
Compared to its competitors, ProofHub's Customer Service score is rated right above ClickUp, and is preceded by Scoro.
| COMPANY | Customer Service Score | |
|---|---|---|
| Scoro | 5/5 |
| ProofHub | 5/5 |
| ClickUp | 4.3/5 |
| Smartsheet | 4.3/5 |
| monday.com | 4.1/5 |
| Asana | 4/5 |
| Basecamp | 4/5 |
| Airtable | 3.9/5 |
| Trello | 3.8/5 |
| LiquidPlanner | 3.7/5 |
| Bitrix24 | 3.7/5 |
| 5pm | 3.7/5 |
| Aha! | 3.6/5 |
| Notion | 3/5 |
Unlock ProofHub Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full ProofHub Customer Service vs. Competitors data and gain insights into your customers today.
Consumer vs. Employees
ProofHub scored a 28 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of ProofHub would recommend the brand to a friend. ENPS measures how likely ProofHub employees would recommend working at ProofHub to a friend.
Net Promoter Score
28
NPS Score
| 57% | Promoters |
|---|---|
| 14% | Passive |
| 29% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
