Treehouse Foods NPS & Customer Reviews

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Treehouse Foods

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Treehouse Foods

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About Treehouse Foods' Brand

TreeHouse Foods rises above to provide quality food products primarily for the private label and foodservice industries. Among its major competitors, Treehouse Foods is ranked in 6th place for NPS while WhiteWave Foods is 1st, and Snyder's-Lance is 2nd.Their current market cap is $2.95B

Brand at a Glance

79%

Customer Loyalty

3.7/5

Product Quality

3.5/5

Pricing

3.7/5

Customer Service

Treehouse Foods Ranking

^#3 / 4 of its competitors

Treehouse Foods NPS

Treehouse Foods's Net Promoter Score (NPS) is a 12 with 48% Promoters, 16% Passives, and 36% Detractors. Net Promoter Score tracks whether Treehouse Foods's customers would recommend using the product based on a scale of -100 to 100.

Treehouse Foods Overall NPS

NPS

48%	Promoters
16%	Passives
36%	Detractors

Treehouse Foods NPS Trend

-100

-50

100

Summary	Date	Score
Sep 2023 30	Sep 2023	30
Oct 2023 22	Oct 2023	22
Dec 2023 13	Dec 2023	13
Feb 2024 7	Feb 2024	7
Mar 2024 10	Mar 2024	10
May 2024 15	May 2024	15
Mar 2025 10	Mar 2025	10
Apr 2025 14	Apr 2025	14
Jun 2025 14	Jun 2025	14
Feb 2026 12	Feb 2026	12
Jul 2026 17	Jul 2026	17
Aug 2026 12	Aug 2026	12

How Other Brands Compare

Treehouse Foods is ranked third for NPS among its competitors. Post Holdings and Flowers Foods come in first and second, with Conagra Brands coming in at #4. Among those competitors, it is the lowest valued company behind Conagra Brands.

	Treehouse Foods	Conagra Brands	Post Holdings	Flowers Foods
Global Ranking	#-	#353	#-	#-
NPS	12	6	18	16
Valuation Updated every 24 hours for public companies	$2.95B	$17.68B	$6.82B	$5.04B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Treehouse Foods NPS by Ethnicity

Treehouse Foods's NPS was rated 0 points by Caucasian customers on Comparably.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 0	Caucasian	0

Treehouse Foods NPS by Usage

Treehouse Foods's NPS was rated -34 points by customers who have used Treehouse Foods's products/services for 5 to 10 Years.

-100

-50

100

Summary	Usage	Score
5 to 10 Years -34	5 to 10 Years	-34

Treehouse Foods NPS vs. Competitors

Compared to its competitors, Treehouse Foods's NPS is rated right above Blue Apron, and is preceded by Flowers Foods.

COMPANY		NPS Score
	WhiteWave Foods	100
	Snyder's-Lance	31
	Pinnacle Foods	20
	Post Holdings	18
	Flowers Foods	16
	Treehouse Foods	12
	Blue Apron	9
	Conagra Brands	6
	SUPERVALU	-12

Treehouse Foods Customer Reviews

Treehouse Foods Customer Loyalty

79%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

79% of Treehouse Foods users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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79%

21%

Treehouse Foods Customer Loyalty Score by Ethnicity

Treehouse Foods's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.

% who answered "Yes"

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100

out of 100

Caucasian

Treehouse Foods Customer Loyalty Score by Usage

Treehouse Foods's Customer Loyalty score was rated 100% by customers who have used Treehouse Foods's products/services for 5 to 10 Years.

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5 to 10 Years	100%

Treehouse Foods Customer Loyalty vs. Competitors

Compared to its competitors, Treehouse Foods's Customer Loyalty score is rated right above Conagra Brands, and is preceded by Snyder's-Lance.

COMPANY		Customer Loyalty Score
	Pinnacle Foods	83%
	Flowers Foods	83%
	Snyder's-Lance	80%
	Treehouse Foods	79%
	Conagra Brands	78%
	SUPERVALU	73%
	Post Holdings	71%
	Blue Apron	65%
	WhiteWave Foods	55%

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Treehouse Foods Product Quality

3.7/5

Treehouse Foods has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.

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Treehouse Foods Product Information

Treehouse Foods’s product quality score is a 3.7 out of 5 as rated by its users and customers.

Website: http://treehousefoods.com

Company Size: 10,000+ Employees

Industry

Tech

Food and Beverages

Quick Insights into Treehouse Foods Product Quality

Treehouse Foods's Product Quality score was rated highest by Caucasian customers.

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Ranked Treehouse Foods Product Quality the Highest

Caucasian	4.1
5 to 10 Years	2.6

Treehouse Foods Product Quality Score by Ethnicity

Treehouse Foods's Product Quality score was rated 4.1 stars by Caucasian customers on Comparably.

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Summary	Ethnicity	Score
Caucasian 4.1	Caucasian	4.1

Treehouse Foods Product Quality Score by Usage

Treehouse Foods's Product Quality score was rated 2.6 stars by customers who have used Treehouse Foods's products/services for 5 to 10 Years.

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5 to 10 Years	2.6

Treehouse Foods Product Quality vs. Competitors

Compared to its competitors, Treehouse Foods's Product Quality score is rated right above Post Holdings, and is preceded by Blue Apron.

COMPANY		Product Quality Score
	Conagra Brands	3.9/5
	Blue Apron	3.8/5
	Treehouse Foods	3.7/5
	Post Holdings	3.7/5
	Flowers Foods	3.5/5
	Snyder's-Lance	3.4/5
	WhiteWave Foods	3.2/5
	Pinnacle Foods	3.1/5
	SUPERVALU	2.8/5

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Treehouse Foods Pricing

Treehouse Foods ROI & Value For Money

3.5/5

Treehouse Foods has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.

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Quick Insights into Treehouse Foods ROI

Treehouse Foods's ROI score was rated highest by Caucasian customers.

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Ranked Treehouse Foods ROI the Highest

Caucasian	4.3
5 to 10 Years	3.1

Treehouse Foods ROI Score by Ethnicity

Treehouse Foods's ROI score was rated 4.3 stars by Caucasian customers on Comparably.

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Summary	Ethnicity	Score
Caucasian 4.3	Caucasian	4.3

Treehouse Foods ROI Score by Usage

Treehouse Foods's ROI score was rated 3.1 stars by customers who have used Treehouse Foods's products/services for 5 to 10 Years.

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5 to 10 Years	3.1

Treehouse Foods Pricing vs. Competitors

Compared to its competitors, Treehouse Foods's ROI score is rated right above Snyder's-Lance, and is preceded by Blue Apron.

COMPANY		Pricing Score
	WhiteWave Foods	4.5/5
	Post Holdings	3.9/5
	Conagra Brands	3.7/5
	Blue Apron	3.6/5
	Treehouse Foods	3.5/5
	Snyder's-Lance	3.4/5
	Flowers Foods	3.3/5
	Pinnacle Foods	3/5
	SUPERVALU	2.7/5

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Treehouse Foods Customer Satisfaction (CSAT)

Treehouse Foods Customer Satisfaction (CSAT) Score

74 / 100

Treehouse Foods has an overall Customer Satisfaction score of 74 rated by its users and customers.

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Very Satisfied	47%
Satisfied	27%
Neither Satisfied nor Dissatisfied	20%
Dissatisfied	6%
Very Dissatisfied	0%

Very Satisfied

47%

Satisfied

27%

Neither Satisfied nor Dissatisfied

20%

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Treehouse Foods Customer Satisfaction

Treehouse Foods's Customer Satisfaction score was rated highest by Caucasian customers.

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Ranked Treehouse Foods Customer Satisfaction the Highest

Caucasian	67%

Treehouse Foods Customer Satisfaction Score by Ethnicity

Caucasian
67%

CSAT according to Caucasian

Treehouse Foods' Customer Satisfaction (CSAT) score was rated 67% according to Caucasian users and customers.

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67 / 100

Very Satisfied	67%
Satisfied	0%
Neither Satisfied nor Dissatisfied	33%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

67%

Satisfied

Neither Satisfied nor Dissatisfied

33%

Dissatisfied

Very Dissatisfied

Treehouse Foods Customer Satisfaction vs. Competitors

Compared to its competitors, Treehouse Foods's Customer Satisfaction score is rated right above Blue Apron, and is preceded by Pinnacle Foods.

COMPANY		Customer Satisfaction (CSAT) Score
	Pinnacle Foods	75%
	Treehouse Foods	74%
	Blue Apron	74%
	Conagra Brands	69%
	Post Holdings	66%
	SUPERVALU	59%
	Snyder's-Lance	56%
	Flowers Foods	54%
	WhiteWave Foods	50%

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Treehouse Foods Customer Service

3.7/5

Treehouse Foods has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.

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About Treehouse Foods's Customer Service

Address

Saybrook, IL

Website

http://treehousefoods.com

Phone Number

708-483-1300

Quick Insights into Treehouse Foods Customer Service

Treehouse Foods's Customer Service score was rated highest by Caucasian customers.

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Ranked Treehouse Foods Customer Service the Highest

Caucasian	4.1
5 to 10 Years	3.1

Treehouse Foods Customer Service Score by Ethnicity

Treehouse Foods's Customer Service score was rated 4.1 stars by Caucasian customers on Comparably.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 4.1	Caucasian	4.1

Treehouse Foods Customer Service Score by Usage

Treehouse Foods's Customer Service score was rated 3.1 stars by customers who have used Treehouse Foods's products/services for 5 to 10 Years.

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5 to 10 Years	3.1

Treehouse Foods Customer Service vs. Competitors

Compared to its competitors, Treehouse Foods's Customer Service score is rated right above Pinnacle Foods, and is preceded by Conagra Brands.

COMPANY		Customer Service Score
	WhiteWave Foods	4.5/5
	Post Holdings	3.9/5
	Snyder's-Lance	3.8/5
	Blue Apron	3.8/5
	Conagra Brands	3.7/5
	Treehouse Foods	3.7/5
	Pinnacle Foods	3.4/5
	Flowers Foods	3.3/5
	SUPERVALU	3/5

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Treehouse Foods as an Employer

2.2/5

Treehouse Foods has a 2.2/5 stars for its overall company culture rated by their employees

bottom

10%

CEO of Treehouse Foods

Steven Oakland

In the Bottom 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Treehouse Foods scored a 12 for Net Promoter Score and a -38 for Employee Net Promoter Score. NPS gauges how likely a customer of Treehouse Foods would recommend the brand to a friend. ENPS measures how likely Treehouse Foods employees would recommend working at Treehouse Foods to a friend.

Net Promoter Score

NPS Score

48%	Promoters
16%	Passive
36%	Detractors

Employee Net Promoter Score

-38

eNPS Score

23%	Promoters
16%	Passive
61%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail