Treehouse Foods NPS & Customer Reviews

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Treehouse Foods

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Treehouse Foods

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About Treehouse Foods' Brand

TreeHouse Foods rises above to provide quality food products primarily for the private label and foodservice industries. Among its major competitors, Treehouse Foods is ranked in 6th place for NPS while WhiteWave Foods is 1st, and Snyder's-Lance is 2nd.Their current market cap is $2.95B

Brand at a Glance

82%

Customer Loyalty

3.7/5

Product Quality

3.4/5

Pricing

3.5/5

Customer Service

Treehouse Foods Ranking

^#3 / 4 of its competitors

Treehouse Foods NPS

Treehouse Foods's Net Promoter Score (NPS) is a 14 with 50% Promoters, 14% Passives, and 36% Detractors. Net Promoter Score tracks whether Treehouse Foods's customers would recommend using the product based on a scale of -100 to 100.

Treehouse Foods Overall NPS

NPS

50%	Promoters
14%	Passives
36%	Detractors

Treehouse Foods NPS Trend

-100

-50

100

Summary	Date	Score
Apr 2023 66	Apr 2023	66
Jun 2023 36	Jun 2023	36
Aug 2023 41	Aug 2023	41
Sep 2023 30	Sep 2023	30
Oct 2023 22	Oct 2023	22
Dec 2023 13	Dec 2023	13
Feb 2024 7	Feb 2024	7
Mar 2024 10	Mar 2024	10
May 2024 15	May 2024	15
Mar 2025 10	Mar 2025	10
Apr 2025 14	Apr 2025	14
Jun 2025 14	Jun 2025	14

How Other Brands Compare

Treehouse Foods is ranked third for NPS among its competitors. Post Holdings and Flowers Foods come in first and second, with Conagra Brands coming in at #4. Among those competitors, it is the lowest valued company behind Conagra Brands.

	Treehouse Foods	Conagra Brands	Post Holdings	Flowers Foods
Global Ranking	#-	#353	#-	#-
NPS	14	6	23	17
Valuation Updated every 24 hours for public companies	$2.95B	$17.68B	$6.82B	$5.04B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Treehouse Foods NPS vs. Competitors

Compared to its competitors, Treehouse Foods's NPS is rated right above Blue Apron, and is preceded by Flowers Foods.

COMPANY		NPS Score
	WhiteWave Foods	100
	Snyder's-Lance	45
	Post Holdings	23
	Pinnacle Foods	20
	Flowers Foods	17
	Treehouse Foods	14
	Blue Apron	10
	Conagra Brands	6
	SUPERVALU	-6

Treehouse Foods Customer Reviews

Treehouse Foods Customer Loyalty

82%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

82% of Treehouse Foods users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

82%

18%

Treehouse Foods Customer Loyalty vs. Competitors

Compared to its competitors, Treehouse Foods's Customer Loyalty score is rated right above Conagra Brands, and is preceded by Snyder's-Lance.

COMPANY		Customer Loyalty Score
	Flowers Foods	84%
	Pinnacle Foods	83%
	Snyder's-Lance	82%
	Treehouse Foods	82%
	Conagra Brands	79%
	SUPERVALU	75%
	Post Holdings	74%
	Blue Apron	66%
	WhiteWave Foods	55%

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Treehouse Foods Product Quality

3.7/5

Treehouse Foods has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.

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Treehouse Foods Product Information

Treehouse Foods’s product quality score is a 3.7 out of 5 as rated by its users and customers.

Website: http://treehousefoods.com

Company Size: 10,000+ Employees

Industry

Tech

Food and Beverages

Treehouse Foods Product Quality vs. Competitors

Compared to its competitors, Treehouse Foods's Product Quality score is rated right above Flowers Foods, and is preceded by Snyder's-Lance.

COMPANY		Product Quality Score
	Blue Apron	3.9/5
	Conagra Brands	3.9/5
	Post Holdings	3.8/5
	Snyder's-Lance	3.7/5
	Treehouse Foods	3.7/5
	Flowers Foods	3.4/5
	WhiteWave Foods	3.2/5
	Pinnacle Foods	3.1/5
	SUPERVALU	3/5

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Treehouse Foods Pricing

Treehouse Foods ROI & Value For Money

3.4/5

Treehouse Foods has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.

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Treehouse Foods Pricing vs. Competitors

Compared to its competitors, Treehouse Foods's ROI score is rated right above Flowers Foods, and is preceded by Snyder's-Lance.

COMPANY		Pricing Score
	WhiteWave Foods	4.5/5
	Post Holdings	3.9/5
	Blue Apron	3.7/5
	Conagra Brands	3.7/5
	Snyder's-Lance	3.6/5
	Treehouse Foods	3.4/5
	Flowers Foods	3.3/5
	Pinnacle Foods	3/5
	SUPERVALU	2.9/5

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Treehouse Foods Customer Satisfaction (CSAT)

Treehouse Foods Customer Satisfaction (CSAT) Score

75 / 100

Treehouse Foods has an overall Customer Satisfaction score of 75 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	50%
Satisfied	25%
Neither Satisfied nor Dissatisfied	17%
Dissatisfied	8%
Very Dissatisfied	0%

Very Satisfied

50%

Satisfied

25%

Neither Satisfied nor Dissatisfied

17%

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Treehouse Foods Customer Satisfaction vs. Competitors

Compared to its competitors, Treehouse Foods's Customer Satisfaction score is rated right above Post Holdings, and is preceded by Pinnacle Foods.

COMPANY		Customer Satisfaction (CSAT) Score
	Blue Apron	77%
	Pinnacle Foods	75%
	Treehouse Foods	75%
	Post Holdings	71%
	Conagra Brands	70%
	Snyder's-Lance	65%
	SUPERVALU	64%
	Flowers Foods	51%
	WhiteWave Foods	50%

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Treehouse Foods Customer Service

3.5/5

Treehouse Foods has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.

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About Treehouse Foods's Customer Service

Address

2021 Spring Road, Suite 600, Saybrook, IL

Website

http://treehousefoods.com

Phone Number

708-483-1300

Treehouse Foods Customer Service vs. Competitors

Compared to its competitors, Treehouse Foods's Customer Service score is rated right above Pinnacle Foods, and is preceded by Conagra Brands.

COMPANY		Customer Service Score
	WhiteWave Foods	4.5/5
	Snyder's-Lance	4/5
	Post Holdings	3.9/5
	Blue Apron	3.9/5
	Conagra Brands	3.7/5
	Treehouse Foods	3.5/5
	Pinnacle Foods	3.4/5
	Flowers Foods	3.3/5
	SUPERVALU	3.1/5

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Treehouse Foods as an Employer

2.4/5

Treehouse Foods has a 2.4/5 stars for its overall company culture rated by their employees

bottom

15%

CEO of Treehouse Foods

Steven Oakland

In the Bottom 15% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Treehouse Foods scored a 14 for Net Promoter Score and a -37 for Employee Net Promoter Score. NPS gauges how likely a customer of Treehouse Foods would recommend the brand to a friend. ENPS measures how likely Treehouse Foods employees would recommend working at Treehouse Foods to a friend.

Net Promoter Score

NPS Score

50%	Promoters
14%	Passive
36%	Detractors

Employee Net Promoter Score

-37

eNPS Score

24%	Promoters
15%	Passive
61%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail