7-Eleven Employee Reviews
Out of 2362 7-Eleven employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping 7-Eleven improve their work culture. The Marketing team, with 83% positive reviews, reports the best experience at 7-Eleven compared to all other departments at the company. The HR team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
The assistant manager is amazing she knows what she is doing. Customers and the team like her, she explains herself and gives directions.
Respecting their employees and treating their employees like people
Actually managing and being grateful to the people that actually work
COMMUNICATION!!! Also have realistic policies and the executives that make all the rules and policies need some actual hands on experience.
Communication and proper training and less gossping
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Id like the problems in the company to be handled accordingly
The manager doesn't communicate and doesn't manage the store as it should be
A raise and health insurance would be nice
7-Eleven underpays many of its workers with how much they want the workers to do. The amount of work expected to be done is insane and they expect it to be done by 1 person everyday.
Review from Sales Dept
Direct management plays favorites doesn’t hold accountable and no communicati
What do your coworkers need to improve and how could you work together better?
Some of the workers are good but most of them are lazy and don't care. I guess they can't be fully blamed because since 7-Eleven mistreats its workers then the workers shouldn't have to care about 7-Eleven.
Review from Sales Dept
If someone is ill or has a family emergency they could cover or exchange shifts
We need more hands on directives and more disciplinary action for failure to follow through with assigned tasks. We also need to have a staff meeting at least once per month- currently we have none. Ever.
You need 2 people on each shift in the metro area.
Being on time more, more honesty on what they understand, more workers that will do their cleaning duties and stocking duties.
Review from Sales Dept
What needs to change to make the company culture better?
Problems need to get resolved, more communication and everyone do what they are supposed to do
Firstly, you should treat your employees with respect.
Stop treating overnight workers like dirt. Overnight needs better help, respect, compensation, and safety.
Review from Sales Dept
The store needs a new person to manage the team
If everyone works together instead of against each other. It's like everybody wants to be in charge but don't want to do the work to be a boss
Review from Sales Dept
What would you improve about your company's interview process?
Language barriers, hire some good managers who can speak clearly
I would like people to abide by contracts
Someone who knows how to conduct interviews
Higher standards would be a good start
Have more questions instead of just hire someone of the block with no training thrown straight to the wolfs
What's going wrong and how can it be improved?
There is a severe lack of communication, and employees are shamed for askimg questions
Good suggestions Are not accepting by anyone
Accountability and respect is important
We need supportive leadership that holds everyone's wellbeing in high regards
Customer service and store equipment
What would you most like to see improved at your company?
Deliver Quality with the quantity of products out there
Review from Operations Dept
Responsibilities of cleaning duties shared
Review from Sales Dept
To get better pay to compensate for rising prices
we all have a fair rights