7-Eleven Employee Reviews
Out of 2396 7-Eleven employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping 7-Eleven improve their work culture. The Marketing team, with 83% positive reviews, reports the best experience at 7-Eleven compared to all other departments at the company. The HR team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
The leadership is fine the owner is really bad
Review from Sales Dept
The assistant manager is amazing she knows what she is doing. Customers and the team like her, she explains herself and gives directions.
Respecting their employees and treating their employees like people
Actually managing and being grateful to the people that actually work
COMMUNICATION!!! Also have realistic policies and the executives that make all the rules and policies need some actual hands on experience.
Why do you feel undervalued and what would make you feel better about your compensation?
The work we do is not worth the pay at all and since i work in a franchise store the owners pay what they want it would be nice to get a raise every year without asking for it or waiting a while year to get a 50 cent raise also it would be nice to get holiday pay at least on major holidays
Posted 7 days ago
Other competitor companies pay more for the same tasks we perform.
Review from Operations Dept · Posted 18 days ago
i get 1$per hour it is bad
Posted 18 days ago
An increase on compensation to coincide with job responsibilities.
Id like the problems in the company to be handled accordingly
What do your coworkers need to improve and how could you work together better?
Everybody has to do there job
Review from Sales Dept
Some of the workers are good but most of them are lazy and don't care. I guess they can't be fully blamed because since 7-Eleven mistreats its workers then the workers shouldn't have to care about 7-Eleven.
Review from Sales Dept
If someone is ill or has a family emergency they could cover or exchange shifts
We need more hands on directives and more disciplinary action for failure to follow through with assigned tasks. We also need to have a staff meeting at least once per month- currently we have none. Ever.
You need 2 people on each shift in the metro area.
What needs to change to make the company culture better?
The company should embrace the positive things happening in most stores. Listen to the people working in the stores, making the money that supports the company. Work to support the stores rather than punishing them for imperfections.
A manager to give direction and notice the employees that actually worked
Better training for the store manager
Problems need to get resolved, more communication and everyone do what they are supposed to do
Firstly, you should treat your employees with respect.
What would you improve about your company's interview process?
Language barriers, hire some good managers who can speak clearly
I would like people to abide by contracts
Someone who knows how to conduct interviews
Higher standards would be a good start
Have more questions instead of just hire someone of the block with no training thrown straight to the wolfs
What's going wrong and how can it be improved?
Treat it seriously it's your job
Review from Sales Dept
There is a severe lack of communication, and employees are shamed for askimg questions
Good suggestions Are not accepting by anyone
Accountability and respect is important
We need supportive leadership that holds everyone's wellbeing in high regards
What would you most like to see improved at your company?
Deliver Quality with the quantity of products out there
Review from Operations Dept
Responsibilities of cleaning duties shared
Review from Sales Dept
To get better pay to compensate for rising prices
we all have a fair rights