7-Eleven Employee Reviews
Out of 2362 7-Eleven employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping 7-Eleven improve their work culture. The Engineering team, with 100% positive reviews, reports the best experience at 7-Eleven compared to all other departments at the company. The HR team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Personally a great team concidwring challenges thrown at us However there is no prior planing and things being implemented before fully tested and failing drastically. Wasteful spending except where money needs to be spent
Review from Engineering Dept
My direct supervisor is exceptional
They trust me to show up every day im scheduled, even when delivery days suddenly changed, i adapt. They are always kind and understanding. She is an absolute gem! But after our last few days of interaction, im not sure my opinion will stay the same.
honesty, their support, the hands on training and the laughter and fun they bring to every shift
They work as a team
What does the leadership team need to get better at?
The assistant manager is amazing she knows what she is doing. Customers and the team like her, she explains herself and gives directions.
Respecting their employees and treating their employees like people
Actually managing and being grateful to the people that actually work
COMMUNICATION!!! Also have realistic policies and the executives that make all the rules and policies need some actual hands on experience.
Communication and proper training and less gossping
Review from Customer Success Dept
What is the best part about your compensation package?
all of it to be honest
Not utilizing benefits at this time
The wages are the best part
Review from Customer Success Dept
Don't have one with my job posting
I like all of it
Why do you feel undervalued and what would make you feel better about your compensation?
Id like the problems in the company to be handled accordingly
The manager doesn't communicate and doesn't manage the store as it should be
A raise and health insurance would be nice
7-Eleven underpays many of its workers with how much they want the workers to do. The amount of work expected to be done is insane and they expect it to be done by 1 person everyday.
Review from Sales Dept
Direct management plays favorites doesn’t hold accountable and no communicati
What are some of the best things about your team?
We pull together for each other when needed.
Small team that is always in contact despite location always learning together and staying focused on moving forward
Suggestions of co workers should be important
The folks i work with are kind, hard working people. They should be treated much better by management.
Team work we do at work
What do your coworkers need to improve and how could you work together better?
Some of the workers are good but most of them are lazy and don't care. I guess they can't be fully blamed because since 7-Eleven mistreats its workers then the workers shouldn't have to care about 7-Eleven.
Review from Sales Dept
If someone is ill or has a family emergency they could cover or exchange shifts
We need more hands on directives and more disciplinary action for failure to follow through with assigned tasks. We also need to have a staff meeting at least once per month- currently we have none. Ever.
You need 2 people on each shift in the metro area.
Being on time more, more honesty on what they understand, more workers that will do their cleaning duties and stocking duties.
Review from Sales Dept
What is most positive about the culture and environment at your company?
The costumers that come in and make your day
Nothing , everone doesnt do their jobs nor do they come into their schedule shifts
Our customers love us and live how we interact with each other. Many customers come just because we work there.
Everybody is different, but we all get along so well! We have a good variation of personalities and intrests! But we all love to laugh and crack jokes and keep the morality high!
I like when people do their jobs
What needs to change to make the company culture better?
Problems need to get resolved, more communication and everyone do what they are supposed to do
Firstly, you should treat your employees with respect.
Stop treating overnight workers like dirt. Overnight needs better help, respect, compensation, and safety.
Review from Sales Dept
The store needs a new person to manage the team
If everyone works together instead of against each other. It's like everybody wants to be in charge but don't want to do the work to be a boss
Review from Sales Dept
What did you like most about the interview process?
The hiring manager and how welcomingshe is and understanding very sweet person
It's was fast I was more into it then my interviewer
Relied on experience vs appearance
I liked being able to discuss the importance of customer service
it literally took 20 minutes and I was hired on the spot
What would you improve about your company's interview process?
Language barriers, hire some good managers who can speak clearly
I would like people to abide by contracts
Someone who knows how to conduct interviews
Higher standards would be a good start
Have more questions instead of just hire someone of the block with no training thrown straight to the wolfs
What makes you most happy at work?
People in general and interacting
That i am a hybrid worker
When I can leave after my shift and I’ve gotten time to actually do my job outside of waiting on customers. I like when the store is neat and clea
Being trusted to provide my best work every day, and doing my job. I really love to organize things and make things look nice. Leave me alone in the cooler and let the magic happen. I like relieving my coworkers of the burdon of the cooler. They dont like doing it, and i love doing it. 4 years!
Meeting new people & helping them
What's going wrong and how can it be improved?
There is a severe lack of communication, and employees are shamed for askimg questions
Good suggestions Are not accepting by anyone
Accountability and respect is important
We need supportive leadership that holds everyone's wellbeing in high regards
Customer service and store equipment
What do you like best about your company?
Equal opportunity to work and earn raises
Review from Sales Dept
That toy can move up the ladder
The 401k plan
Review from Sales Dept
they are always about being possitive
What would you most like to see improved at your company?
Deliver Quality with the quantity of products out there
Review from Operations Dept
Responsibilities of cleaning duties shared
Review from Sales Dept
To get better pay to compensate for rising prices
we all have a fair rights