7-Eleven Employee Reviews
Out of 2396 7-Eleven employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping 7-Eleven improve their work culture. The Engineering team, with 100% positive reviews, reports the best experience at 7-Eleven compared to all other departments at the company. The HR team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
family-work balance. Not harsh management, and decent take-home income.
Review from Operations Dept · Posted 18 days ago
Posted 18 days ago
What do you like best about the leadership team?
There is really no leadership team
Posted 7 days ago
Understanding, problem solving skills, and flexible.
Review from Operations Dept · Posted 18 days ago
Personally a great team concidwring challenges thrown at us However there is no prior planing and things being implemented before fully tested and failing drastically. Wasteful spending except where money needs to be spent
Review from Engineering Dept
My direct supervisor is exceptional
They trust me to show up every day im scheduled, even when delivery days suddenly changed, i adapt. They are always kind and understanding. She is an absolute gem! But after our last few days of interaction, im not sure my opinion will stay the same.
What does the leadership team need to get better at?
The leadership is fine the owner is really bad
Review from Sales Dept
The assistant manager is amazing she knows what she is doing. Customers and the team like her, she explains herself and gives directions.
Respecting their employees and treating their employees like people
Actually managing and being grateful to the people that actually work
COMMUNICATION!!! Also have realistic policies and the executives that make all the rules and policies need some actual hands on experience.
What is the best part about your compensation package?
all of it to be honest
Not utilizing benefits at this time
The wages are the best part
Review from Customer Success Dept
Don't have one with my job posting
I like all of it
Why do you feel undervalued and what would make you feel better about your compensation?
The work we do is not worth the pay at all and since i work in a franchise store the owners pay what they want it would be nice to get a raise every year without asking for it or waiting a while year to get a 50 cent raise also it would be nice to get holiday pay at least on major holidays
Posted 7 days ago
Other competitor companies pay more for the same tasks we perform.
Review from Operations Dept · Posted 18 days ago
i get 1$per hour it is bad
Posted 18 days ago
An increase on compensation to coincide with job responsibilities.
Id like the problems in the company to be handled accordingly
What are some of the best things about your team?
Most of us are hard workers and we work well together
Posted 7 days ago
respect fro one another, respect of individual privacy, and overall professionalism.
Review from Operations Dept · Posted 18 days ago
They work with you and there's never any drama or bad feelings between the employees at work here it's great
Review from Sales Dept
My direct leader, my peers and my daily co-workers and my customers are amazing. We learn from each other, help each other to the best of our ability and commiserate and lament the downward spiral and micro-management of corporate leadership.
My coworkers are good to work with
What do your coworkers need to improve and how could you work together better?
Everybody has to do there job
Review from Sales Dept
Some of the workers are good but most of them are lazy and don't care. I guess they can't be fully blamed because since 7-Eleven mistreats its workers then the workers shouldn't have to care about 7-Eleven.
Review from Sales Dept
If someone is ill or has a family emergency they could cover or exchange shifts
We need more hands on directives and more disciplinary action for failure to follow through with assigned tasks. We also need to have a staff meeting at least once per month- currently we have none. Ever.
You need 2 people on each shift in the metro area.
What is most positive about the culture and environment at your company?
We have really good regular customers
Posted 7 days ago
Safety standards are met, equipments are well-mentained.
Review from Operations Dept · Posted 18 days ago
I like my coworkers a lot
The costumers that come in and make your day
Nothing , everone doesnt do their jobs nor do they come into their schedule shifts
What needs to change to make the company culture better?
The company should embrace the positive things happening in most stores. Listen to the people working in the stores, making the money that supports the company. Work to support the stores rather than punishing them for imperfections.
A manager to give direction and notice the employees that actually worked
Better training for the store manager
Problems need to get resolved, more communication and everyone do what they are supposed to do
Firstly, you should treat your employees with respect.
What did you like most about the interview process?
I was interviewed by the owner and to me that was a good thing they need to trust and like the people running their stores
Posted 7 days ago
reasonable requests, respectifull treatment, and welcoming environment.
Review from Operations Dept · Posted 18 days ago
Friendly, I need to feel like you're at home I like working there is fun.
Review from Sales Dept
As long as you interview with a positive person, the interview is positive.
I liked that I didn't have to wait a long time for my interview.
What would you improve about your company's interview process?
Language barriers, hire some good managers who can speak clearly
I would like people to abide by contracts
Someone who knows how to conduct interviews
Higher standards would be a good start
Have more questions instead of just hire someone of the block with no training thrown straight to the wolfs
What makes you most happy at work?
My regular customers make my day
Posted 7 days ago
Not working under pressure, using well-mentained equipments.
Review from Operations Dept · Posted 18 days ago
Well, there's not much that makes me happy at this job. I don't get any hours at all. I'm pushed aside and not very valued very much.
Review from Sales Dept
I like interacting with the Customers.
Working with someone who treats me as an equal and is willing ti do equal working responsibilties. Which was not very often
What's going wrong and how can it be improved?
Treat it seriously it's your job
Review from Sales Dept
There is a severe lack of communication, and employees are shamed for askimg questions
Good suggestions Are not accepting by anyone
Accountability and respect is important
We need supportive leadership that holds everyone's wellbeing in high regards
What do you like best about your company?
Equal opportunity to work and earn raises
Review from Sales Dept
That toy can move up the ladder
The 401k plan
Review from Sales Dept
they are always about being possitive
What would you most like to see improved at your company?
Deliver Quality with the quantity of products out there
Review from Operations Dept
Responsibilities of cleaning duties shared
Review from Sales Dept
To get better pay to compensate for rising prices
we all have a fair rights