Allstate – I feel signled out on daily basis. They are always on my about my metrics, quality, and making sure I stay on the phone 24,7. They never take the time to help me with customers if you have a question and put the customer on hold you will get in trouble through quality reviews. Its a horrible job | Comparably

Allstate – I feel signled out on daily basis. They are always on my about my metrics, quality, and making sure I stay on the phone 24,7. They never take the time to help me with customers if you have a question and put the customer on hold you will get in trouble through quality reviews. Its a horrible job

Allstate Claimed Company
We are the Good Hands: We help people realize their hopes and dreams through products and services designed to protect them from life’s uncertainties and to prepare them for the future. The Allstate Corporation is the largest publicly held personal lines property and casualty insurer in America. Allstate was founded in 1931 and became a publicly traded company in 1993. Allstate offers car insurance, home, property, condo and renters insurance, plus insurance for recreational vehicles like motorcycles, boats and more. The Allstate family of companies offers financial products including college savings programs, retirement planning and a range of life insurance products including term life and whole life. read more
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I feel signled out on daily basis. They are always on my about my metrics, quality, and making sure I stay on the phone 24,7. They never take the time to help me with customers if you have a question and put the customer on hold you will get in trouble through quality reviews. Its a horrible job

What is most positive about the culture and environment at your company?

Everything is negative I was racially discriminated against and HR said it was miscommunication

What would you improve about your company's interview process?

Not sure they should tell people that there going into a job that is a joke

What do your coworkers need to improve and how could you work together better?

The coworkers are not the problem its the managers they look for anything to pick with you about and are not supportive

Why do you feel undervalued and what would make you feel better about your compensation?

Acutally pay me what they are paying other people walking in the door. I get paid 17 an hour and people are starting off no degrees or experience getting at least $7 more

What does the leadership team need to get better at?

The leadership team should get better at being more supportive and help assist the employees more. Seems like no one cares if your discriminated against as a black woman or singled out from your team.

What's going wrong and how can it be improved?

They should look into the racial injustice they have going on with allstate. Being singled out because you werent trained like the next person or because you dont understand something. They for sure have a injustice bias system in the entire organization

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