Allstate CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
it has been mostly good, but there have been so rough patches
Review from Customer Support Dept
Review from Customer Support Dept
Okay but how is one suppose to advance and be effective without proper support.
Review from Customer Support Dept
What do you like best about the leadership team?
they answer questions and are helpful
Review from Customer Support Dept
Always helping and willing to promote hard work
Review from Customer Support Dept
Very helpful, training, knowledgable, well trained
Review from Customer Support Dept
They have several methods to teach their employees to grow.
Review from Customer Support Dept
They are such incredible people
Review from Customer Support Dept
What does the leadership team need to get better at?
More people is needed to handle claims
Review from Customer Support Dept
Company is a coldhouse for anyone with traditional values. Don't let anyone even hear through the grapevine that you believe in something other than the marxist orthodoxy Allstate have bought into - or you will be ostracized, denied promotional opportunities and hounded out of the building.
Review from Customer Support Dept
Providing support to new hires after training. Lack of phone support is the reason I am looking for a new job.
Review from Customer Support Dept
Making sure that the agents are properly paying their employees
Review from Customer Support Dept
Recognizing employees in all departments for the hard work they do.
Review from Customer Support Dept
What is the best part about your compensation package?
Paid time off is reasonable.
Review from Customer Support Dept
It is the best of any company I've worked for
Review from Customer Support Dept
The starting pay for entry level in claims is fair, especially with no experience.
Review from Customer Support Dept
They have a Good retirement package.
Review from Customer Support Dept
I'm able to see doctors and the co-pays aren't too high
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Need better health insurance for us
Review from Customer Support Dept
My teenagers make more than me. Benefits, of any kind, would be great
Review from Customer Support Dept
In my current role (claims service specialist), we are the front line of the company. We deal with hard situations daily, and our pay does not reflect that we are appreciated.
Review from Customer Support Dept
Hourly wage could have been higher or commission percentage more.
Review from Customer Support Dept
company will hold personal problems outside of work against you and justify it as a means to not give a pay raise
Review from Customer Support Dept
What are some of the best things about your team?
Interactive with team members for opinions
Review from Customer Support Dept
All very helpful and kind
Review from Customer Support Dept
The tenured employees help out a lot which is very appreciative!!!!
Review from Customer Support Dept
We are very organized and work well together as team members.
Review from Customer Support Dept
They are very friendly and unintimidating.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
have meetings that are actually informative to everyone
Review from Customer Support Dept
Company deliberately stacks the management full of liberal brainwashed idiots - who proceed to hire more liberal brainwashed idiots. Forget about hiring talent -- these people are only interested in creating an ideologically pure organization.
Review from Customer Support Dept
If they would actually enter notes on customer interactions
Review from Customer Support Dept
they work hard but other coworkers outside of my immediate group are less than stellar
Review from Customer Support Dept
We need more people to do the job.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Free food sometimes. In lieu of other more important things.
Review from Customer Support Dept
Very professional but not uptight
Review from Customer Support Dept
I love that everyone encourages one another and tries to help one another.
Review from Customer Support Dept
Very flexible, clean, fun at times.
Review from Customer Support Dept
Customer interaction and positivity from them
Review from Customer Support Dept
What needs to change to make the company culture better?
More employees and less oversite
Review from Customer Support Dept
fix workflow processes and listen to employee concerns
Review from Customer Support Dept
Our workload is extremely heavy. We are continually understaffed.
Review from Customer Support Dept
We need more people. If we had more people, the culture would improve
Review from Customer Support Dept
What did you like most about the interview process?
Meeting with managers in person
Review from Customer Support Dept
i dont like anything about interviews
Review from Customer Support Dept
The impression that AllState was an equitable company -- which it turned not to be.
Review from Customer Support Dept
Did not stress me out like other interviews
Review from Customer Support Dept
Very straightforward and easy understandable.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Allstate yet.
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What makes you most happy at work?
The opportunity to help people
Review from Customer Support Dept
I enjoy making my customers happy, helping them to save.
Review from Customer Support Dept
Doing the best that I can do to get my duties accomplished.
Review from Customer Support Dept
I most look forward to my breaks
Review from Customer Support Dept
Coworkers, work environment, culture diversity
Review from Customer Support Dept
What's going wrong and how can it be improved?
Mico management. Too many managers
Review from Customer Support Dept
the culture and the quality of people hired
Review from Customer Support Dept
Start hiring people based upon their ability and not whether they agree with liberal politics.
Review from Customer Support Dept
Lack of phone support for new employees. It’s just not there and I’m really surprised about this s
Review from Customer Support Dept
I make less money than I ever have and there are no benefits
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Allstate yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Allstate yet.
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