American Express Claimed Company
"American Express is a financial services company that provides credit cards, charge cards, travel and insurance products." read more
HR or Marketing? Claim Your Free Employer Account
Extremely political and promotions are based on who you know and not what you know. There is a lot of talk about inclusiveness and meritocracy, but it's really all talk. I expect in 20 years, Amex won't exist or reduced significantly bc it's slow to adapt, transform or be innovative. Dinosaur.
What is most positive about the culture and environment at your company?
We work from home often.
What did you like most about the interview process?
With so many vacancies now (alot of people left), Amex is desperate to hire and they have been faster in hiring people.
What's going wrong and how can it be improved?
Lack of leadership direction - they can't make up their minds. Systems and processes are convoluted and nobody understands how things work.
Why do you feel undervalued and what would make you feel better about your compensation?
The hours are good. But you will just get 3% raise every year and after a while, your salary will be below market. They don't pay competitively.
What does the leadership team need to get better at?
Most leaders don't no know anything meaningful. They go to meetings and read decks others wrote for them. They are taught by those who reports to them. How are they suppose to guide and lead then?
What do your coworkers need to improve and how could you work together better?
Many Amex employees have been there for a long, long, time. They survive by keeping their heads down, don't challenge their leaders or the system and just drone on. They don't retain the best quality folks. The smarter people eventually leave for Amazon, MC, VISA, etc.
Other Employee Reviews for American Express
×