American Express – The customer service has all been outsourced and you can't understand anyone. Additionally, there is no consistency when applying for cards.

Comparably Awards

"American Express is a financial services company that provides credit cards, charge cards, travel and insurance products." read more

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The customer service has all been outsourced and you can't understand anyone. Additionally, there is no consistency when applying for cards.

What do you like best about your company?

People
Outlook review from Product Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Salary and benefits are not competitive to market
Compensation review from Engineering Dept

What is the best part about your compensation package?

total amount
Compensation review from Marketing Dept

What needs to change to make the company culture better?

Treating people with respect and recognizing good work.
Environment review from Customer Support Dept

What makes you most happy at work?

Work / Life balance
Outlook review from Product Dept

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