American Express Claimed Company
"American Express is a financial services company that provides credit cards, charge cards, travel and insurance products." read more
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Started out good but has been spiraling downward for the past 5 years at least.
What does the leadership team need to get better at?
Making decisions quickly and innovating
Why do you feel undervalued and what would make you feel better about your compensation?
More stock options would encourage longer term employee commitment and would dovetail nicely with strategic objectives.
What do your coworkers need to improve and how could you work together better?
Employees in NYC make those working in other locations feel second class. They tend to take credit on the backs of others in non NYC locales.
What's going wrong and how can it be improved?
Way too many cutbacks impacting employee morale. Even if you feel appreciated by your direct leader you know deep down that their leadership couldn't care less about you as an employee.
What needs to change to make the company culture better?
There is way too much turnover. In my service center where there were 1500 employees at one time, now it's about half that and the company appears to care much more about getting by today than planning for the future. More so than anything, I feel AXP is in a downward spiral.
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