American Express Claimed Company
"American Express is a financial services company that provides credit cards, charge cards, travel and insurance products." read more
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More and more deflating as time goes on.
What's going wrong and how can it be improved?
Unrealistic goals and expectations of what we can accomplish given our roles and the areas that our out of our control
What do your coworkers need to improve and how could you work together better?
We are just disjointed, which is a product of management and leadership. But I work with incredibly intelligent and highly motivated people at my level.
What does the leadership team need to get better at?
Understanding the real day to day challenges and issues of the "worker bees". They're hung up on reports and statistics and out of touch with the front line work and issues.
What is the best part about your compensation package?
Parental leave, but its only a benefit to employees having children. When I had kids the leave package was terrible and now I can't take advantage of the best employee benefit.
What needs to change to make the company culture better?
Focus on the bigger picture. Too much is flowing down to the front lines, without thought to how it impacts our productivity and ability to truly impact the company. Leadership needs to be more in touch with the field and what is going on at a day to day basis.
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