Amtrak Senior Customer Service Manager Salaries in Ithaca, NY | Comparably
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We are not just a railroad; we are a company that moves people. With 21,000 route miles in the US running 300+ trains a day to 500 destinations. read more
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Amtrak Senior Customer Service Manager Salaries in Ithaca, NY

The average Amtrak Senior Customer Service Manager in Ithaca, NY earns an estimated $90,314 annually, which includes an estimated base salary of $79,155 with a $11,159 bonus. Amtrak's Senior Customer Service Manager compensation is $20,019 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Amtrak in Ithaca, NY can range from $32,000 - $200,000.

In Ithaca, NY, The Customer Support Department at Amtrak earns $4,740 more on average than the Admin Department.

Last updated 4 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$90,314
Average Compensation
$79,155
avg. base
$11,159
avg. bonus

Senior Customer Service Manager Salaries at Amtrak

In Ithaca, NY, Senior Customer Service Managers earn $2,971 more than Customer Service Managers.

Customer Service Manager
$87k*
Technical Support
$66k*
CS Rep
$46k*
* estimated salary

Compensation at Amtrak by Department

In Ithaca, NY, The Customer Support Department averages $4,740 more than the Admin Department, and $18,725 less than the Finance Department

Finance
$82,796 Avg. total comp.
+$19k
Customer Support
$64,071 Avg. total comp.
Admin
$59,331 Avg. total comp.
-$5k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Amtrak reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Amtrak reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Amtrak Rate Their Compensation

The majority of Senior Customer Service Managers at Amtrak believe they're compensated fairly. 100% of Senior Customer Service Managers at Amtrak say they receive annual bonuses, and the vast majority (71%) are satisfied with their benefits. See more compensation ratings at Amtrak

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