AXIOS Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
What do you like best about the leadership team?
Everyone is just so kind. Genuinely so. You really feel like you are apart of a team and helping in the companies success!
Review from Customer Success Dept
The are so transparent with all employees on every level. It's refreshing to be in a space with shared respect of each other and they actually listen to help make Axios an even better place to work!
Review from Customer Success Dept
The transparency they provide every week!
Review from Customer Success Dept
I like that the leadership team makes an effort to make the employee experience enjoyable, and gives you an opportunity to be heard if you have comments or feedback.
Review from Customer Success Dept
Their genuine transparency with the rest of us and their overall vision.
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of AXIOS yet.
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What is the best part about your compensation package?
They are very comprehensive and offer multiple options to people. They have great add-ons that focus on mental health.
Review from Customer Success Dept
The competitive base salary and the monthly WFH stipend
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
If there were a level of transparency across my team to understand why other team members are given certain titles/compensation compared to others, that would be helpful. As it stands now, it seems as though I am doing the same duties + tasks as team members with higher titles + salaries.
Review from Customer Success Dept
What are some of the best things about your team?
They are kind, respectful, intelligent, and overall just a bunch of really good humans. I look forward to chatting with my manager and my teammates. They are welcoming and funny. Creates a really welcoming environment.
Review from Customer Success Dept
Friendly, easy to work with, very successful, goal driven
Review from Customer Success Dept
My team is very supportive and always willing to help. Great at sharing ideas to benefit each other.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
The leaders, managers, and people at every level make the culture of the company. People lean on each other and are willing to help you. We all have the same goal so there is a definite sense of community.
Review from Customer Success Dept
Inclusive culture with people who care -- I think this is the formula that Axios has mastered
Review from Customer Success Dept
Overall genuine, passionate people who love what we do. A very start-up mentality with everyone wearing various hats (which I think makes it more fun).
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
I liked that it was a very intensive interview process. It was not a one and done deal. I must have talked to at least 4 different people before I was given an offer. Originally I was not a fan, but now I know they really wanted to see if I would be a good fit for the role and community.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
The culture and my coworkers
Review from Customer Success Dept
My job duties and my manager. I have never had a job where I felt as comfortable as I do with my manager and communicating to her my needs as a relatively new employee. Given time to adjust has been helpful. The company also makes an effort to get everyone together via retreats, etc.
Review from Customer Success Dept
Knowing that clients are happy with our work and operational excellence!
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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