Comparably Awards

Best Buy Claimed Company

Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more. read more

HR or Marketing? Claim Your Free Employer Account

Best Buy's employees demonstrate a serious failure in ALL facets of customer relations and customer service training. Teach your CS repvs how to be respectful; the value of critical listening; how to solve problems without becoming a problem; basic sales procedures. Etc.

Other Employee Reviews for Best Buy

What does the leadership team need to get better at?

balance between employee accountability and empathy of employees situations.
Leadership review from Operations Dept

What needs to change to make the company culture better?

Value associates and offer transparency in company actions
Environment review from Customer Support Dept

What makes you most happy at work?

The work is easy for me
Outlook review from Operations Dept

What are some of the best things about your team?

Genuine care for the customer.
Team review

What makes you most happy at work?

I love the environment
Outlook review from Customer Support Dept

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