Best Buy Sales Manager Employee Reviews
Briefly describe your overall experience at your company
pay and benefits needs to be way more competitive that what it is
Review from Sales Dept
Review from Sales Dept
What do you like best about the leadership team?
Great place to work at. Full of warm and helpful people!
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They are always helping us and make us feel like we matter
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For the most part they all know what they're doing, and treat us well
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Flexability in the workplace and understanding
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They have taken the time to get to know me, they do what they can to work with my needs and expectations. They care about how I'm doing and where I'm trying to go next in my career.
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What does the leadership team need to get better at?
paying employees a competitive wage and recognizing excellence
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Leadership are a bunch pompous people, you rarely see them and they manage from their cell phones.
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Instead of furloughing employees, actually take a pay cut for top executives. Your front line workers put themselves at risk to sell your product for minimum wage, and this is how we get treated, mean while the executives get to enjoy a comfy life. Disgusting
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Communication skills to employees and listening to the workers
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Sometimes we need better motivation. Know who your best people are.
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What is the best part about your compensation package?
The employee discount, most definitely. And the matching they do on my 401K.
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Monthly bonuses are the best part of my compensation package.
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The discount, and bonus opportunity.
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I like the fact that they give me benefits 30% off
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I like that I am paid according to my experience in my field.
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Why do you feel undervalued and what would make you feel better about your compensation?
I think I'm paid 10% less than what the market pays for the same role.
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higher pay per hour ($20/hr is not unreasonable in a HCOL area) better healthcare
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We work in a market where the cost of living is insane and we get barely any motivation via pay to get yelled at by customers because they don't know technology no matter how much we try to help them.
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If we actually paid employees a proper wage, treated employees as if they we more then disposable. We put in the leg work, we are on the front line every day, yet we get minimum wage. Company was valued at 29 billion and employees make minimum. that's wrong, that's greed
Review from Sales Dept
Better benefits, cheaper health insurance
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What are some of the best things about your team?
1. Helpful people 2. Nobody is afraid of making jokes. 3. Upper management is supportive of a person's growth.
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some of them are quite supportive
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We are a team and we communicate
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They want to succeed, and be treated fairly. They stood up for what was right during this pandemic when we were still make to go go work when we knew it was a pandemic
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We work well together and have fun
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What do your coworkers need to improve and how could you work together better?
No one cares about the customers because of poor leadership, we get paid garbage so you get garbage service.
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Some coworkers can be very cynical towards their job and somtimes fellow coworkers. Not the most positive environment but for the most part coworkers tend to stick together.
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Working together as a unit. Too much that's not my department. Managers set a terrible example with favoritism.
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Meetings are redundant. Employees sit on their phones most of the time. Other departments don't pull their weight, making the rest of us stay later to help pick up their slack
Review from Sales Dept
Meetings kind of seem redundant and not very focused. Too broad overall. The team should be focused on working together, as teams get bonuses, but on the floor nobody seems to think in that manner.
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What is most positive about the culture and environment at your company?
Everybody is super helpful here.
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coworkers are really nice and fun to work with
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For the most part leadership leaves most of us alone because they're too busy doing who knows what somewhere else. They only come out like cockroaches when a customer is upset and they try to de escalate the problem.
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We can be ourselves and the people are great.
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Everyone comes into work in a positive mood
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What needs to change to make the company culture better?
Theres no accountability in my store at all. Front end and asset protection will answer phone calls and face time while on stand
Review from Sales Dept
I like that we don’t work on commission. But, I think an individual bonus would be a great incentive without having the cutthroat culture of the commission environment
Review from Sales Dept
Most employees below leadership seem to see Best Buy as a temporary job and therefore are typically pretty cynical towards problems in the company or with customers.
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It starts at the top, we are unappreciated and underpaid.
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Stop hiring manager's friends, make everyone do an equal amount of work, get rid of those who don't pull their weight.
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What did you like most about the interview process?
They make the interviewee very comfortable.
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transparency about the job and eagerness to answer questions
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It was simple and interesting
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It was very thorough, but wasn't at all uncomfortable
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The interview starts with a packet of questions that they're required to ask, but it's often set aside halfway through things. They want to know what makes you who you are. They're trying to find out how you're going to interact with others, what energy you bring.
Review from Sales Dept
What would you improve about your company's interview process?
better background checks with job history
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Pre written questions are no way to learn about people
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Don’t coach people before the interview because you want them to have the job. Give everyone a fair chance!
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Group interview, more background check
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What makes you most happy at work?
The ability to learn something new each day.
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being respected by management and staff
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Being able to help my customers everyday through their new devices
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Interacting with co-workers and customers, also getting sales motivates and makes me happy
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Receiving recognition for the efforts I've made. Hitting our sales targets and receiving our bonuses.
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What's going wrong and how can it be improved?
Pay your employees what they are worth or just admit you run a minimum wage model where employees are compensated fairly.
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understanding and relating on dealing with the public
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Stop paying a marketing team to suggest you are ethical
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it is work. would rather being doing something more and getting paid better.
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Just wish we got paid more and got more work. Company is going bankrupt
Review from Sales Dept
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