Best Buy – I bought a cellphone and wanted to return it. They allowed me to do it but charged me a $45 restocking fee. So I got no phone and was charged $45. I was furious. I'm never coming back to Best Buy again

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I bought a cellphone and wanted to return it. They allowed me to do it but charged me a $45 restocking fee. So I got no phone and was charged $45. I was furious. I'm never coming back to Best Buy again

What does the leadership team need to get better at?

balance between employee accountability and empathy of employees situations.
Leadership review from Operations Dept

What needs to change to make the company culture better?

Value associates and offer transparency in company actions
Environment review from Customer Support Dept

What makes you most happy at work?

The work is easy for me
Outlook review from Operations Dept

What are some of the best things about your team?

Genuine care for the customer.
Team review

What makes you most happy at work?

I love the environment
Outlook review from Customer Support Dept

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