Buildium, a RealPage Company Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
By far the best job I've ever had, and very much planning to stick around.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Open and honest communication. Transparency with power to lead.
Review from Customer Support Dept
Humble strong leader who makes it a point to elevate his employees.
Review from Customer Support Dept
There is an honest, transparent culture, oriented at achieving goals, but keeping employee happiness and fun at the center of the culture - very team oriented
Review from Customer Support Dept
Our team works brilliantly together. They are very experienced, supportive, customer-centered, and they each consistently bring 110%.
Review from Customer Support Dept
Accessible, easy going, smart, sympathetic.
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
Trust and encouraged to take/use unlimited PTO
Review from Customer Support Dept
A good balance of fair pay with some stake in the company's success. I feel appreciated and treated fairly.
Review from Customer Support Dept
Benefits overall are very good. Take what you need vacation policy is just that.
Review from Customer Support Dept
Having not only health/dental/eye insurance, but also unlimited PTO and 401(k) matching is really nice
Review from Customer Support Dept
Medical benefits are fairly generous.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
We help each other achieve excellent results.
Review from Customer Support Dept
Positive team-oriented atmosphere that seeks to lift everyone
Review from Customer Support Dept
We are all invested in the success of our customers so that allows us to continually work together to make sure we're focused on the right goals and objectives - and are in it together
Review from Customer Support Dept
I work with an amazing team. They are incredibly hard-working, supportive, friendly, knowledgeable, and they genuinely want to help the team and its members grow and improve.
Review from Customer Support Dept
Cohesive, agreeable, communicative, smart, fun.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Trust and positive energy. Lack of panic but solutions-based strategy.
Review from Customer Support Dept
Everyone is moving in the same direction and everyone has the same purpose.
Review from Customer Support Dept
Buildium really cares about its employees. When there's a pain point, they do their best to address it and alleviate it (if not eliminate it entirely).
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Ability to meet with various members of the team and subtle signals of diversity
Review from Customer Support Dept
The teachback. Being able to make it on whatever subject I wanted.
Review from Customer Support Dept
It was a positive experience and I felt comfortable at all times.
Review from Customer Support Dept
I feel like I'm a terrible interviewee. I get so nervous. Buildium was asking people to do a teachback on any subject. I was concentrating on that aspect so much, I forgot to be nervous during the actual interview portion and was much more relaxed! I think it made a HUGE difference.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
The sense of purpose and satisfaction.
Review from Customer Support Dept
The positive outlook of coworkers, impact on customers, knowing that interactions are positive forward facing.
Review from Customer Support Dept
I feel supported and appreciated by my coworkers and we have a lot of fun...work hard too!
Review from Customer Support Dept
The environment is friendly and welcoming, and we have amazing customers who are wonderful to work with.
Review from Customer Support Dept
knowing my role and interacting with customers.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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