Feedback at Capital One | Comparably
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Capital One Claimed Company
You know who you are and what you want. It drives you to be your best. That’s why we want you at Capital One. We’re doing some bold, transformative things here. You’re empowered to explore, create and do what’s never been done before. Like changing banking for good. What’s in it for you? A career surrounded by brilliant minds. People from different backgrounds, experiences and education levels. Coming together to create a sense of belonging. Supporting you where you are and where you want to be. Here’s your chance to do real, impactful work that matters—without giving up your life or integrity to achieve it. That’s life at Capital One. read more
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EMPLOYEE
PARTICIPANTS
315
TOTAL
RATINGS
5652
...

Feedback at Capital One

Based on a response from 95 Capital One employees about frequency of constructive criticism or positive feedback the most commonly selected answer was Once a month. Compared to all the departments at Capital One, the Operations team reported that they receive valuable constructive criticism Once a month, while the Customer Support team received no constructive criticism. Lastly, employees who have a Master's degree or have Over 10 Years work experience also answered that they receive valuable feedback Once a month.

Q: How often do you get valuable feedback on how to improve at work?

Answered by 95 Capital One employees

Gender

Male

Every week
30%
Once a month
39%
Once a quarter
5%
Once a year
7%
Never
19%

Female

Every week
22%
Once a month
22%
Once a quarter
26%
Once a year
19%
Never
11%

Ethnicity

49%
Once a month

African American/Black employees at Capital One answered Once a month the most among all other ethnicities.

Other employees at Capital One answered Once a month the least among all other ethnicities.

  • Caucasian
  • Hispanic or Latino
  • African American/Black
  • Asian or Pacific Islander
  • Other
Every week
24%
Once a month
35%
Once a quarter
11%
Once a year
13%
Never
17%
Every week
25%
Once a month
25%
Once a quarter
0%
Once a year
25%
Never
25%
Every week
25%
Once a month
49%
Once a quarter
13%
Once a year
0%
Never
13%
Every week
29%
Once a month
28%
Once a quarter
17%
Once a year
13%
Never
13%
Every week
40%
Once a month
10%
Once a quarter
20%
Once a year
10%
Never
20%

Department

67%
Once a month

Capital One employees in Operations answered Once a month the most among all other departments.

Capital One employees in Product answered Once a year the least among all other departments.

  • Engineering
  • Product
  • Design
  • Marketing
  • Operations
  • IT
  • Finance
  • Customer Support
Every week
33%
Once a month
23%
Once a quarter
11%
Once a year
13%
Never
20%
Every week
19%
Once a month
45%
Once a quarter
0%
Once a year
9%
Never
27%
Every week
20%
Once a month
33%
Once a quarter
27%
Once a year
20%
Never
0%
Every week
17%
Once a month
33%
Once a quarter
33%
Once a year
17%
Never
0%
Every week
33%
Once a month
67%
Once a quarter
0%
Once a year
0%
Never
0%
Every week
67%
Once a month
0%
Once a quarter
0%
Once a year
0%
Never
33%
Every week
0%
Once a month
50%
Once a quarter
50%
Once a year
0%
Never
0%
Every week
0%
Once a month
25%
Once a quarter
25%
Once a year
0%
Never
50%

Age

70%
Every week

Capital One employees aged 18-25 answered Every week the most among all other ethnicities.

Capital One employees aged 26-30 answered Once a year the least among all other ethnicities.

  • 18-25
  • 26-30
  • 31-35
  • 36-40
  • 41-45
  • 46-50
Every week
70%
Once a month
30%
Once a quarter
0%
Once a year
0%
Never
0%
Every week
16%
Once a month
42%
Once a quarter
21%
Once a year
5%
Never
16%
Every week
25%
Once a month
36%
Once a quarter
13%
Once a year
13%
Never
13%
Every week
33%
Once a month
6%
Once a quarter
7%
Once a year
27%
Never
27%
Every week
20%
Once a month
0%
Once a quarter
20%
Once a year
40%
Never
20%
Every week
0%
Once a month
67%
Once a quarter
0%
Once a year
33%
Never
0%

Education

50%
Never

Capital One employees with answered Never the most among all other education levels.

Capital One employees with a Bachelor's degree answered Once a year the least among all other education levels.

  • Some college
  • Bachelor's
  • Master's
  • Doctoral or professional
Every week
25%
Once a month
0%
Once a quarter
0%
Once a year
25%
Never
50%
Every week
30%
Once a month
33%
Once a quarter
13%
Once a year
9%
Never
15%
Every week
27%
Once a month
27%
Once a quarter
14%
Once a year
23%
Never
9%
Every week
33%
Once a month
0%
Once a quarter
34%
Once a year
33%
Never
0%

Experience

80%
Every week

Capital One employees with Entry Level experience answered Every week the most among all other segments.

Capital One employees with 3 to 6 Years experience answered Once a year the least among all other segments.

  • Entry Level
  • 1 to 3 Years
  • 3 to 6 Years
  • 6 to 10 Years
  • Over 10 Years
Every week
80%
Once a month
20%
Once a quarter
0%
Once a year
0%
Never
0%
Every week
31%
Once a month
46%
Once a quarter
15%
Once a year
0%
Never
8%
Every week
25%
Once a month
29%
Once a quarter
21%
Once a year
4%
Never
21%
Every week
20%
Once a month
45%
Once a quarter
0%
Once a year
20%
Never
15%
Every week
23%
Once a month
23%
Once a quarter
17%
Once a year
20%
Never
17%

Location

50%
Once a month

Capital One employees in Chicago answered Once a month the most among all other locations.

Capital One employees in Washington, DC answered Once a year the least among all other locations.

  • Chicago
  • Dallas
  • Dover, DE
  • New York
  • San Francisco
  • Seattle
  • Washington, DC
Every week
25%
Once a month
50%
Once a quarter
0%
Once a year
25%
Never
0%
Every week
34%
Once a month
42%
Once a quarter
8%
Once a year
8%
Never
8%
Every week
34%
Once a month
33%
Once a quarter
0%
Once a year
0%
Never
33%
Every week
23%
Once a month
44%
Once a quarter
0%
Once a year
11%
Never
22%
Every week
31%
Once a month
0%
Once a quarter
23%
Once a year
23%
Never
23%
Every week
0%
Once a month
50%
Once a quarter
25%
Once a year
25%
Never
0%
Every week
22%
Once a month
31%
Once a quarter
19%
Once a year
7%
Never
21%
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