-27
eNPS Score
Q&A With CDK Global Employees
We’re a global team of innovators committed to helping dealers find success through powerful, relevant technology.
How employees describe working at CDK Global
Stressfull situation due to upset customers
While CDK has a strong legacy in the automotive sector, it appears that recent leadership decisions have diverged from the company’s core understanding of the industry. Specifically: • There seems to be a disconnect between leadership and the realities of the automotive
We are fun, but take our work very seriously.
Review from Marketing Dept
I never met or talked to anyone on the team only my manager. I had one manager for 18 months and he never once came in to the field to see me he never knew what i even looked like
Review from Customer Support Dept
I like the leadership team as they let you do your job and don't question your calls.
What it's like to work at CDK Global
- CDK Global employees generally work 9.3 hrs a day
- Employees at CDK Global report the work pace is comfortably fast
- On a typical day, employees at CDK Global have 4+ meetings
- 82% of CDK Global employees look forward to interacting with their team every day
- CDK Global employees most often take 20-30 paid vacation and sick days each year
- 54% of CDK Global employees report they are happy with their work life balance
- CDK Global employees typically get valuable feedback on how to improve at work Once a year
- 59% of CDK Global employees call their work environment positive
Q&A With CDK Global Employees
IDX: 50 TOT: 89
How does CDK Global handle HR issues?
Poorly--HR does not care about their employees. I had a issue and it took over 3 weeks to resolve. It was not a difficult issue but I had missing pay. Three weeks to resolve this simple issue was way too long. The people in payroll do not know what they are doing. They laid off the experienced payroll people now we are all suffering.
In your opinion, what are the most common interview questions that CDK Global asks?
what is your future what have you done
What was the most difficult question that was asked during your interview at CDK Global?
What kind of tree do I want to be.
What should I wear for an interview at CDK Global?
dress in business attire.
How would you compare interviewing at CDK Global to other places you've interviewed?
typical- most of the people I interviewed with were not that good at it.
Who did you meet with during your interview? And how long did it take to hear back from CDK Global?
Hiring manager- it took at least a week before I heard back. Recruiting was very slow with follow up.
How long do the interviews usually take at CDK Global?
Average 2 - 3 weeks worth of interviews
How are the career growth opportunities on the Design team at CDK Global?
Nonexistent. They don't promote from within.
How are layoffs handled in the Design department at CDK Global?
Poorly and they happen often! Its like a ghost town here
How are layoffs handled in the Product department at CDK Global?
Ridiculously.
How much diversity is there among employees at CDK Global?
Quite diverse.
What unique perks and benefits does CDK Global provide?
Nothing unique.
How difficult is it to maintain a social life while in your job at CDK Global?
Not difficult.
What's the best part of your job at CDK Global?
The money.
What does the ideal candidate in the Customer Support department look like at CDK Global?
Smile, yes man
How does CDK Global measure success and growth in the Customer Support department?
Resolution times, how fast the calls are answered etc.
How would you describe your overall experience interviewing at CDK Global?
terrible - too many people involved, it was all about them making themselves look smart.
What's the vibe like in the Business Development dept at CDK Global? How many hours are you working?
Poor.
What kind of people succeed at CDK Global?
Friendly no questions asked, follow the crowd type people. Good luck trying to improve a process or have your own original thoughts heard. CDK higher ups are there to make money for the shareholders, who are not happy as of late.
What's the pay like for Customer Support roles at CDK Global?
Pay is good if you can prove yourself in the first couple years. If not don't expect to get promotions. Be prepared to make friends with higher ups to get that promo. Otherwise you'll be a stick in the mud until you move on.
What's the vibe like in the Customer Support dept at CDK Global? How many hours are you working?
Salaried working 40hrs a week, with the occasional on call shift that comes with working a Saturday. People seemed depressed, mostly golden handcuff syndrome
What's the Customer Support team like at CDK Global?
The teams are good people, some new to the IT world, others with years of experience. Moral is low when everyone is looking over their shoulders for the next round of layoffs.
How's the leadership on the Customer Support team at CDK Global?
Leadership just seems to be sticking through in hopes the CEO of the last 3 years will resign soon, as that seems to be his track record. No support for personal growth, just metrics so they don't get looked down on from higher ups.
What's the Business Development team like at CDK Global?
Bad, the products are stale, no R&D and no one cares.
How's the leadership on the Business Development team at CDK Global?
Not very strong. CDK relies on a strong product and limited competition. With R&D in shambles from cost cutting, plus new management is only into financial management, product is weak. Plus the VP OF SALES NORTH AMERICA, has no idea what Adp dealer services sold or did, he only knows and cares about digital ad spend and websites. The company ADP spun off is crumbling. Don’t sell there, not a place to be yet
Curious about what work's like at CDK Global?
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Should I work at CDK Global?
30% of CDK Global employees would encourage their friends to become coworkers, whereas 13% are neutral and 57% would not recommend working at CDK Global to their friends.
| 30% | Promoters |
|---|---|
| 13% | Passive |
| 57% | Detractors |
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Recently Asked Questions about working at CDK Global
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