CentralSquare – Awful onboarding and training process. Amazing services we offer to our client base. Terribly painful internal processes to get quotes out the door and solve cx issues. Amazing middle management. Great work life balance. | Comparably

CentralSquare – Awful onboarding and training process. Amazing services we offer to our client base. Terribly painful internal processes to get quotes out the door and solve cx issues. Amazing middle management. Great work life balance.

CentralSquare Claimed Company
CentralSquare provides technology solutions that help over 7,500 public sector agencies deliver vital safety and administrative services to 3 out of every 4 residents of the U.S. and Canada. CentralSquare’s mission is to innovate on behalf of the public sector to create the broadest and most agile software platform to help solve some of the most pressing issues facing local governments today. More information is available at www.CentralSqr.com read more
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EMPLOYEE
PARTICIPANTS
161
TOTAL
RATINGS
4564

Awful onboarding and training process. Amazing services we offer to our client base. Terribly painful internal processes to get quotes out the door and solve cx issues. Amazing middle management. Great work life balance.

What makes you most happy at work?

I have the ability to control my work day and FULLY REMOTE.

What do you like best about the leadership team?

Clear communication and getting CST on the right path toward modernization and pricing changes.

What are some of the best things about your team?

The team is very welcoming and helpful at all times. Great group of guys and gals.

What is most positive about the culture and environment at your company?

Openness and willingness to help others. Growth mindset, learning, and working toward a common goal, helping our nations heroes!

Why do you feel undervalued and what would make you feel better about your compensation?

Salary is at or below market average for similar roles and local competitors. Compensation (commission) does not align with current product line up. Account managers cannot attain ARR goals if 90% of our client base are Perpetual and license based products.

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