CentralSquare Claimed Company
CentralSquare provides technology solutions that help over 7,500 public sector agencies deliver vital safety and administrative services to 3 out of every 4 residents of the U.S. and Canada. CentralSquare’s mission is to innovate on behalf of the public sector to create the broadest and most agile software platform to help solve some of the most pressing issues facing local governments today. More information is available at www.CentralSqr.com
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Overall, I'm mostly happy working here, but it's far off from the best place I've ever worked. I just think the company needs to offer more opportunities for anonymous feedback from employees than just once a year (during one of the busiest 2 week periods, so I'm sure not everyone even participated)
What do you like best about the leadership team?
The leadership team seems to have a really great, realistic, and mostly-attainable goals. The execution is a little rocky, but we will "get there."
What is most positive about the culture and environment at your company?
The ERGs are doing some amazing work. Also, most everyone is friendly and communicative, it somehow manages to feel like a family even though we are still mostly-remote and spread across the continent (like a real extended family might be, I suppose).
What are some of the best things about your team?
My team is actually probably the best team I've ever worked with. It took my manager some work to get there though, hiring-wise (#1 candidate for "Understatement of The Year"). We work well together, have very open communication, and we all have good knowledge about the work we're doing.
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation is on the low end to begin with, then at quarterly all-hands meetings the HR Team talks about how much they've invested in talent. Must only be going to new hires & those getting promoted: they REFUSE to give cost of living increases & it's VERY hard to earn even a 3% annual increase.
What's going wrong and how can it be improved?
I don't feel heard, the company only cares to hear feedback once a year with their Employee Engagement Survey and it takes them MONTHS (sometimes a year or longer) to actually see any action out of them. Also, when we find an issue, it is difficult to get anyone to accept fault so it can be remedied
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