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Toxic managers make high preforming staff pick up lazy favorties slack. No balance and always awarded with criticism and embarrace in front of guest and on the headsets
What does the leadership team need to get better at?
empathy, critical thinking skills, common sense
What's going wrong and how can it be improved?
I think a couple people in managent need to be held accountable and need to be fired
What needs to change to make the company culture better?
Someone to sting operate/ go under cover as a regular server host busser,and investgate how the managers trully are/act towards you as a human when you are not an important big boss or hirer up
Why do you feel undervalued and what would make you feel better about your compensation?
I wish my bosses didnt make me feel terrible about the tiniest details, they try to micro manager about me and my fellow hard workers. Tbh i think the shifts when they are in the office are the most productive and flow state
What would you improve about your company's interview process?
They said i was hired and then took almost a month to get back to me that i was for sure hired as a server. Then gave me a position running instead of serving. Got stuck there for a couple months. I felt used tbh
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