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Anxiety. High pressure. Fast pace. High volume. Impossible goals. Great food. Great team members. Great guest experience
What needs to change to make the company culture better?
Better training. More focus on quality of life. Higher standard of ethics and trust matters
What are some of the best things about your team?
My team members are great. My comanagers are supportive and try to live by our cultural beliefs
What's going wrong and how can it be improved?
Realistic goals. Not every restaurant is the same and we shouldn’t be held to the same goals. Better training for management. Better quality of life. Continued training for all management
What does the leadership team need to get better at?
#1 Making quality of life better for restaurant management. #2. Being in tune with real day to day struggles and operations. Knowing what expectations are realistic and which ones aren’t. #3 Investing in more continued training. Including manager classes not limited to GMs
Why do you feel undervalued and what would make you feel better about your compensation?
My quality of life- social well-being and physical well being are not of any concern. Zero sick days for management. Working 60-70 hours a week. The pay check is nice on the surface but not for the hours it takes to get it.
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