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Was great at first. I understood the systems and chipotles vision. But ever since Niccol took over, its all profit 24/7. Cutting labor, cutting facilities, cutting budgets, constant expansion. Leaving everyone else behind.
What is most positive about the culture and environment at your company?
The company has great values and aspirations. But it feels more like its just there on paper than in actuality. Can't achieve those values and standards with what we are given to operate with.
What are some of the best things about your team?
The team is great and I love to work with them. But its hard to retain great employees with such low hours. They would rather work somewhere else for less pay, but more hours and less work
What does the leadership team need to get better at?
Stop worrying about future growth and the stock price. Stores are literally falling apart, labor standards are ridiculous to upkeep with food safety, stop prioritizing money. Prioritize employees, individual restaurants, and lower tier people. Stores make the company money, not corporate.
What's going wrong and how can it be improved?
Less work load. Too many things to multi task and pay attention too, especially within management. We have the bodies, but we can't give them hours to train and focus on things that need to be done. Insane that at a store level we have a margin of 40%.
Why do you feel undervalued and what would make you feel better about your compensation?
Job comes with too much stress and multi tasking. It isn't so much the pay, as it is the workload. We are the only company I am aware of that runs at such high margin. The goals of restaurateur, ctm, and bonuses are near impossible for majority of stores to achieve.
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