Cincinnati Bell Competitors | Comparably
Cincinnati Bell Claimed Company
Cincinnati Bell Inc is a full-service provider of data and voice communications services over wireline and wireless networks, read more
EMPLOYEE
PARTICIPANTS
34
TOTAL
RATINGS
349
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Cincinnati Bell Competitors

Cincinnati Bell competitors include Earthlink, Spectrum, Consolidated Communications Holdings and Suddenlink Communications. Cincinnati Bell ranks 1st in CEO Score on Comparably vs its competitors. See below how Cincinnati Bell compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st

Cincinnati Bell Competitors at a Glance

Product Quality Score Comparison

Cincinnati Bell Ranks 1st in Product Quality Score

19 Customers rate Cincinnati Bell's Product Quality Score a 3.2/5, which ranks it 1st against its competitors.

  1. 1st
    Cincinnati Bell
    3.2 / 5
  2. 2nd
    Earthlink
    2.2 / 5
  3. 3rd
    Spectrum
    1.6 / 5
  4. 4th
    Suddenlink Communications
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1Cincinnati Bell64
2Earthlink45
3Spectrum32
4Suddenlink Communications19
NPS Comparison

Cincinnati Bell Ranks 1st in Net Promoter Score

20 Customers rate Cincinnati Bell's Net Promoter Score a -25, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Cincinnati Bell to a friend?”.

  1. 1st
    Cincinnati Bell
    -25
  2. 2nd
    Earthlink
    -62
  3. 3rd
    Spectrum
    -78
  4. 4th
    Suddenlink Communications
    -97
NPS Comparison
RankCompany Score
1Cincinnati Bell-25
2Earthlink-62
3Spectrum-78
4Suddenlink Communications-97
Pricing Score Comparison

Cincinnati Bell Ranks 1st in Pricing Score

17 Customers rate Cincinnati Bell's Pricing Score a 2.9/5, which ranks it 1st against its competitors.

  1. 1st
    Cincinnati Bell
    2.9 / 5
  2. 2nd
    Earthlink
    2.2 / 5
  3. 3rd
    Spectrum
    1.5 / 5
  4. 4th
    Suddenlink Communications
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Cincinnati Bell58
2Earthlink44
3Spectrum28
4Suddenlink Communications16
Customer Service Comparison

Cincinnati Bell Ranks 1st in Customer Service

17 Customers rate Cincinnati Bell's Customer Service a 2.6/5, which ranks it 1st against its competitors.

  1. 1st
    Cincinnati Bell
    2.6 / 5
  2. 2nd
    Earthlink
    2.2 / 5
  3. 3rd
    Spectrum
    1.5 / 5
  4. 4th
    Suddenlink Communications
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Cincinnati Bell52
2Earthlink45
3Spectrum28
4Suddenlink Communications13
Overall Culture Score Comparison

Cincinnati Bell Ranks 1st in Overall Culture Score

34 Employees rate Cincinnati Bell's Overall Culture a 70/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Cincinnati Bell
    70 / 100
  2. 2nd
    Earthlink
    66 / 100
  3. 3rd
    Spectrum
    60 / 100
  4. 4th
    Consolidated Communications Holdings
    55 / 100
  5. 5th
    Suddenlink Communications
    54 / 100
Overall Culture Score Comparison
RankCompany Score
1Cincinnati Bell70
2Earthlink66
3Spectrum60
4Consolidated Communications Holdings55
5Suddenlink Communications54
eNPS Comparison

Cincinnati Bell Ranks 1st in Employee Net Promoter Score

28 Employees rate Cincinnati Bell's Employee Net Promoter Score a -7, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Cincinnati Bell to a friend?”.

  1. 1st
    Cincinnati Bell
    -7
  2. 2nd
    Spectrum
    -20
  3. 3rd
    TIED
    Consolidated Communications Holdings
    -25
  4. 3rd
    TIED
    Earthlink
    -25
  5. 5th
    Suddenlink Communications
    -36
eNPS Comparison
RankCompany eNPS
1Cincinnati Bell-7
2Spectrum-20
3Consolidated Communications Holdings-25
3Earthlink-25
5Suddenlink Communications-36
Gender Score Comparison
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Diversity Score Comparison
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