20
eNPS Score
Q&A With Comcast Employees
Our employees are at the heart of everything we do. It’s the thousands of talented, creative, and inspiring individuals, lending their unique voices and working together behind the scenes that fuels true innovation that impacts millions.
How employees describe working at Comcast
Love it here at CNBC! Folks here are great
Review from IT Dept
If you are a "woman or person of color" (their words not mine) you will do well as you get into management. They literally have VP bonuses based on that. People should be hired based on qualifications. Race and Gender should not be something you are measured as an employee.
Review from Sales Dept
My overall experience is I like working here because of some of the relationships that I have formed and the benefits but I am not happy with the overall structure in how the company is ran on a day to day basis.
Review from Customer Support Dept
All of the benefits are great!
Review from Customer Support Dept
It has amazing benefits and they are even paying all the upfront cost of my college tuition
Review from Sales Dept
What it's like to work at Comcast
- Comcast employees generally work 9.0 hrs a day
- Employees at Comcast report the work pace is comfortably fast
- On a typical day, employees at Comcast have 1 meeting
- 88% of Comcast employees look forward to interacting with their team every day
- Comcast employees most often take 20-30 paid vacation and sick days each year
- 63% of Comcast employees report they are happy with their work life balance
- Comcast employees typically get valuable feedback on how to improve at work Every Week
- 75% of Comcast employees call their work environment positive
Q&A With Comcast Employees
IDX: 50 TOT: 132
If i want to work from home occasionally is it OK or are people weird about that?
Yes, flexible as needed
In my position, I can’t work from home.
No
do u feel like good employees get recognized?
Comcast Sales contradicts itself where they lay out many ethical rules about how to approach a call but still reward those who are notorious cheaters. It's a numbers game, stop lying to yourselves, and just play the numbers game.
For the most part yes.
Yes
Do you see coworkers typically caring about the work they do?
We all care about our jobs.
Sometimes
Yes. Most employees care about their work. You always have those few who do not. You get what you put into it.
What is the daily attire at Comcast?
Jeans and tshirt
Depends on where you work and what you do, but mostly business casual.
It all depends on what department you work in
Would coaching be helpful to enhance work/life balance?
Not really.
Yes.
it would never work here...you are simply a number occupying a seat
How's the leadership on the Operations team at Comcast?
Always been above the rest
Fantastic
Great people to work with.
How's the work life balance at Comcast?
Work life balance can be rough at times because there really is no set time to get off work I get off when all work is complete and sometimes that’s 9pm and not having the opportunity to have weekends off is inconvenient
Non-existent.
This is all up to the individuals. Comcast does not pressure their employees to work when they are with their family’s. They are more then fair. Sure on occasion we have storms that come in and we need to lend support but other than that it is really good
How many women are in your team? is it diverse enough?
Gender is irrelevant when making a hiring decision. Competency is what matters when making a choice about who is on a team. It's also illegal to discriminate based on gender. Great teams are defined by their output not by their gender. That being said, women occupy many engineering and leadership roles in the company. To do well at Comcast, you need only to work hard.
Unfortunately there aren't any women on my specific team, we did currently interview a few different women to fill a position. With that being said, we do have a very diverse employee base as a whole in our company. There are quite a few successful women in our field and have great recognition within Comcast.
We have zero women on our team. It's very much not diverse enough.
How approachable are your superiors?
Very. Although whether you get their support can vary.
Very much so
We have an open door policy across Comcast.
What is most positive about the culture and environment at Comcast?
Entrepreneurial. If you are looking for a lot of step by step direction you will be career limited.
they are very focused on doing what's right for the employees.
Respect for each other
Can i bring my dog into the office?
No,we do not allow animals on premises.
I don’t work in the office but the answer is no.
Don’t believe so. I have brought mine in a couple times to visit.
what’s the best way to follow-up on my job application?
None. You must wait for a call back or email.
On line or by calling the person in charge of hiring.
Email
What do your coworkers need to improve and how could you work together better at Comcast?
Our metrics are seriously flawed,if anything goes wrong in the customers house within 30 days of our visit it comes back as a repeat on us
It all comes from leadership. If they don't say we can interact, then we just can't interact.
Manager plays favorites and so does director and Human Resources person. Talk bad about everyone on team and elsewhere. Not a healthy enviro
If you could fix one thing about your team, what would it be?
More company outings.
More meetings
Less whining when we have little changes
What should I wear for an interview at Comcast?
Business Professional, Dress for Success
professional
Business- business casual attire.
What makes you the most proud about working at Comcast?
Great people work at Comcast and the Benifits are great.
The products and services that provide a better user experience than anything on the market.
How we treat our customers partly
What kind of activities do employees at Comcast participate in outside of work?
Nothing work related. Morale is VERY low
It depends on the department. Comcast host 2 big events a year. A spring bbq, and a Christmas party at the mile high stadium . There is also access to free tickets for sporting events and plays often.
I am guessing you mean non-work related activities. Personally, my biggest activity is building high-end custom computers. The last one placed 6th in a world wide contest.
What is Comcast's policy towards pets in the workplace?
Not allowed
I’ve only seen the service animals in the building
No pets
In your opinion, what are the most common interview questions that Comcast asks?
What makes you a good candidate?
Look up the star method
Sales experience
What's the Operations team like at Comcast?
Always striving to provide the best.
Very busy. Comcast wants their money worth. They ask their employees to do their best every day. If you got time to lean you have time to clean.
Sales Operations is...okay at best.
What's the Sales team like at Comcast?
The team is generally good. There has been a shift to more call center and less feet on the street. Started in FL and moving west.
The sales teams and sales leaders are/were great people. Intelligent, professional and successful, but many wont put up with the cards they are dealt.
On scale of 1 to 10. I would give it a 7.5. It's a typical sales team. Nothing more. A little above average.
What's the Customer Support team like at Comcast?
A team thats supports each other so we can do what's right for our customers. We are committed to the customer experience from the first task or call of the day to the last. It's a highly accountable team, but we do have fun and it's a place I look forward to daily. It's really the connections we have with each other that makes the difference!
Depends.
Great people to work with and the members of your team are willing to help and answer your questions.
How's the leadership on the Customer Support team at Comcast?
Great. They are always helping you so that you can advance
Leadership is on point. They are very accessible and accountable. They connect with everyone and the are committed to our employees and our customers. Every level in the company makes frequent required connections with our customers and everyone participates in elevations on where and how we can improve. Programs and training, departments and services are often evolving and adjusting to raise the bar. This company supports Top Down and Bottom Up as well as true cross functional communication. I love that our Leadership wants our job to be easy and wants to support us in our drive to success!
Very personable. They are out on the floor interacting with everyone.
what's your workflow? agile? waterfall?
We try to follow an agile workflow.
Depending the day.
It’s depends on the day
What kind of relocation or moving stipends does Comcast offer?
None unless you are a vp
It depends on the job and if it’s your decision or theirs for you to move.
Relocation was fairly generous with 12 months and reasonable amounts for temporary housing and travel. Also get help for selling and buying a home.
Curious about what work's like at Comcast?
Anonymously Ask Comcast Employees Any Question
Should I work at Comcast?
48% of Comcast employees would encourage their friends to become coworkers, whereas 24% are neutral and 28% would not recommend working at Comcast to their friends.
| 48% | Promoters |
|---|---|
| 24% | Passive |
| 28% | Detractors |
