20
eNPS Score
Q&A With Comcast Employees
Our employees are at the heart of everything we do. It’s the thousands of talented, creative, and inspiring individuals, lending their unique voices and working together behind the scenes that fuels true innovation that impacts millions.
How employees describe working at Comcast
Love it here at CNBC! Folks here are great
Review from IT Dept
If you are a "woman or person of color" (their words not mine) you will do well as you get into management. They literally have VP bonuses based on that. People should be hired based on qualifications. Race and Gender should not be something you are measured as an employee.
Review from Sales Dept
My overall experience is I like working here because of some of the relationships that I have formed and the benefits but I am not happy with the overall structure in how the company is ran on a day to day basis.
Review from Customer Support Dept
All of the benefits are great!
Review from Customer Support Dept
It has amazing benefits and they are even paying all the upfront cost of my college tuition
Review from Sales Dept
What it's like to work at Comcast
- Comcast employees generally work 9.0 hrs a day
- Employees at Comcast report the work pace is comfortably fast
- On a typical day, employees at Comcast have 1 meeting
- 88% of Comcast employees look forward to interacting with their team every day
- Comcast employees most often take 20-30 paid vacation and sick days each year
- 63% of Comcast employees report they are happy with their work life balance
- Comcast employees typically get valuable feedback on how to improve at work Every Week
- 75% of Comcast employees call their work environment positive
Q&A With Comcast Employees
IDX: 75 TOT: 132
Does the company practice any form of Job Rotation? If so, in what structure and to what objective?
No
No
never was ever offered career planning or rotation
What's the internship program like at Comcast?
they make the interns better job offers than tenured employees with experience
they have a great internship program and like to potentially hire those folks. Comcast is great at that!
Non-existent. It's like 10 spots in the corporate building.
How's the leadership on the Sales team at Comcast?
Sales managers are great. Director is under qualified and a big part of the mess.
It depends on the office your in.
If you’re in with the manager they will definitely feed sales and help. But if not they will make your work environment terrible and you have no recourse because HR is usually in on the treatment!
What interview questions does Comcast ask?
Why Comcast
Lots of situational and inter-personal questions
Your average interview questions and to put yourself in situations
How do the current devs on the team act towards new developers that join?
Looking forward to them, it makes the business grow
Open minded
We work in a dev-ops model, so we have some members that are more dev driven and others that are more operations driven. We are very welcome to new members on our team. At least from my experience on our team, we try to leave our egos at the door and work on the projects that are given to us. New developers are there to become an extension of our day to day operations. They have to prove that they want to be part of the team.
Do u know of any coworkers that are in a relationship?
No
I do not
Yes,absolutely we do. There are people that are in relationshios,living in same house on same shift. Also,we have alot of mothers and fathers,sons and daughters working here as well.
Do people act passive aggressive to each other in the office
No,people act as family. We are all cigs in thesame wheel,all working together.
Not at all.
Not at all.
How often do employees get raises at Comcast?
Usually Annually as part of merit increase. Additionally during promotions, which happen quarterly.
The raise aren’t even enough to cover cost of living. 3% max. If you are management and try to give a high level on a review you have to write a book justifying someone deserves a 4% raise.
How are the healthcare options at Comcast?
Not great. IBC and Accolade (3rd party interface that is advertised as being your advocate, but really just is a screen between IBC and the employee) seem to default to not covered so you have to fight to actually get care paid by IBC. This has been the worst health care insurance experience of my career over several companies, even small ones.
Amazing!!!
What Customer Support department questions did Comcast ask during your job interview?
typical job interview questions.
If I had ever dealt with an angry customer.
How does Comcast measure success and growth in the Sales department?
Numbers only. In SMB it is by the month in enterprise rolling 90. If they want you gone they will find a way.
Only by results focused in what the Director level and above get paid on. Metro E. They dont develop people. Lost many good people
Why do you feel undervalued and what would make you feel better about your compensation at Comcast?
As the cost of living skyrockets, our pay as employees remains the same.
as a technician we have to be sme's on many products, with knowledge should come compensation befitting said knowledge,not so much here.
How are layoffs handled in the Customer Support department at Comcast?
Since Comcast is not union , they layoff as they see fit. no rhyme, no reason
What's the vibe like in the Sales dept at Comcast? How many hours are you working?
Poor Morale. Denver has lost 2 great sales leaders, 2 sales engineers and churned 9 of 21 sales reps and most importantly a sales director. Leadership thinks it will auto-correct itself.
How helpful was your Operations team when you were first hired at Comcast?
Incredibly helpful very professional
How's the leadership on the Engineering team at Comcast?
As with any job, it's going to depend on the engineering speciality and "which" engineering team. In general, leadership is very sound all the way up to the VP, President and CTO level.
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Do they run background checks more then once, let’s say I’m going into a management position, would they run another background check on me?
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What is the phone number for Human Resources for the Chattanoo TN area
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Please contact me Brian Robert’s…. Horrible service
Lori 904-304-8204
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I am a customer. I run a small business. Your customer service practices are horrible. Your mission statement does not match your companies behavior. People should question the business ethics, or lack of, xfinity
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Why are we not able to accept itin for mobile at least and other mobile companies don’t even ask for social security Hispanic families always add their whole family in their plans we can’t even add their own paid phones why are we not able too?
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Is there a telephone number to reach someone in human resource ?
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Are you allowed to take any vacation during a summer Internship?
Curious about what work's like at Comcast?
Anonymously Ask Comcast Employees Any Question
Should I work at Comcast?
48% of Comcast employees would encourage their friends to become coworkers, whereas 24% are neutral and 28% would not recommend working at Comcast to their friends.
| 48% | Promoters |
|---|---|
| 24% | Passive |
| 28% | Detractors |
