20
eNPS Score
Q&A With Comcast Employees
Our employees are at the heart of everything we do. It’s the thousands of talented, creative, and inspiring individuals, lending their unique voices and working together behind the scenes that fuels true innovation that impacts millions.
How employees describe working at Comcast
Love it here at CNBC! Folks here are great
Review from IT Dept
If you are a "woman or person of color" (their words not mine) you will do well as you get into management. They literally have VP bonuses based on that. People should be hired based on qualifications. Race and Gender should not be something you are measured as an employee.
Review from Sales Dept
My overall experience is I like working here because of some of the relationships that I have formed and the benefits but I am not happy with the overall structure in how the company is ran on a day to day basis.
Review from Customer Support Dept
All of the benefits are great!
Review from Customer Support Dept
It has amazing benefits and they are even paying all the upfront cost of my college tuition
Review from Sales Dept
What it's like to work at Comcast
- Comcast employees generally work 9.0 hrs a day
- Employees at Comcast report the work pace is comfortably fast
- On a typical day, employees at Comcast have 1 meeting
- 88% of Comcast employees look forward to interacting with their team every day
- Comcast employees most often take 20-30 paid vacation and sick days each year
- 63% of Comcast employees report they are happy with their work life balance
- Comcast employees typically get valuable feedback on how to improve at work Every Week
- 75% of Comcast employees call their work environment positive
Q&A With Comcast Employees
IDX: 25 TOT: 132
What's the work from home policy like at Comcast?
Depends on where you work but some positions do have WFH schedules.
Used to be great until recent. Now we have meetings every day in the office at the end if the day.
Varies between each department and supervisor, but if you're able to and need to they're generally open to it.
How difficult is it to maintain a social life while in your job at Comcast?
Pretty difficult
very tough
Not difficult at all.
What kind of people succeed at Comcast?
"Yes men" until they burn out.
the people that are in the trusted ring of the leadership group. Some never performed but have been promoted.
Go getters. If you strive to succeed there are always an opportunity
What are your coworkers at Comcast like?
Most are good people with a few bad ones
One big family
Friendly
What makes you most happy at Comcast?
My team, and the ever changing and grow ing environment.
The people on my team are my motivation to go to work every day.
Making a lot of sales with good customer experience
How does Comcast handle HR issues?
Depends on the issue and if you are management or front line.
Effectively most times.
It’s hit and miss
What can the company do to help you achieve work/life balance?
Make it so that you aren’t always worried that you’ll be effected by the next round of lay offs
Listen and respect each person needs on an individual basis.
Actually care about me a little and quit treating me like a number only.
What's the best part of your job at Comcast?
My co-workers.
the weekend and the benefits
Customer interaction
How challenged are you at Comcast?
not
There are always challenges through out the day with tools and support to over come those challenges .
Not at all.
How is it at Comcast?
Leaving as soon as possible.
Horrible to painful most days.
21 years later it’s still good, I love my job.
How does Comcast make decisions around promotions?
in Colorado a lot of it is purely politics not performance
Work performance.
Metrics that sometimes seem unreasonable
What do people at Comcast think about the CEO? What do they do well and what can they improve?
Brian seems to know what he is doing. We think he overpaid for Sky.
From my experience everyone likes him tremendously
One of the top leader in the nation.
What benefits does Comcast provide?
Discounted cable, excellent stock and 401k plans.
Tv channels
All benefits
What is the best thing about working at your company?
Upward mobility. From an entry level position, one can advance quite quickly if they work hard.
The benefits, like discounted Cable, 401k. It adds up.
Benefits, flexible culture/environment
What's going wrong and how can it be improved at Comcast?
metrics are flawed and impact our base pay. Make them based on things that are within our control.
Can be a Stressful job
Change the management and environment to be more of a team centered and customer caring environment
What needs to change to make the company culture better at Comcast?
Very poor environment unless you're one of the selected few that gets treated well. Plus encourages shady activities.
at local level there isn't much "FAIRNESS" the promotions need to be reviewed and balanced for ALL RACES
get rid of the open office space very non-production, no personal space, no room to work, etc.
How flexible is your work schedule at Comcast?
Depending on job level. If not customer facing it’s ok. If call center you have very little say
Depends on the job. Mine is fairly flexible.
Depends on your department
How do I do well in an interview at Comcast?
If you get an interview your lucky.
Be yourself and be honest.
See the star method
What do employees at Comcast think about their benefits?
Benefits are good
I suspect most are happy with their benefits
They're great. Excellent health care and 401k. Lots of perks to try keeping employees healthy and happy.
What are the team outings like at Comcast?
There are none.
They are pretty good. TopGolf, go carting, etc.
fun teams like each other
How's the feedback proccess at Comcast?
bad...leaders take feedback personally and they will retaliate against you
you cant provide honest feedback or you will get fired
Very good and reactive
How secure do you feel at your job at Comcast?
Fine. I am over 100%
Pretty secure, if you do your job and do it well, you are appreciated and valued.
Extremely
What's the pay like for Customer Support roles at Comcast?
Starting rate was between $14-$15/hr. After the 6-8 week training, you will start your regular shift. Second shift associates do receive a 10% shift differential.
Since the company is not union, The pay is not what it should be
I think the pay is good. More than other customer support jobs I have had
What's the vibe like in the Customer Support dept at Comcast? How many hours are you working?
The vibe working for comcast was very very very stressful. Constant back to back calls. Little to no support for irate customers. Standard reply for " I want to speak to a supe is, they will call you back" which they almost never ever do
Great vibes. I work 4 x 10s
Fun and collaborative. It's a fast paced, dynamic environment that rewards success and supports growth through hands on development. It's an inclusive environment that welcomes new ideas to the table and it's a company willing to take risks and do what's right for the employees and for our customers. I work full time 40 hours. Comcast does pay overtime when available or requested.
What are you most excited about working at Comcast?
The benefits and perks are top knotch.
Customer interaction and the ability to help others.
Challenging work daily
Curious about what work's like at Comcast?
Anonymously Ask Comcast Employees Any Question
Should I work at Comcast?
48% of Comcast employees would encourage their friends to become coworkers, whereas 24% are neutral and 28% would not recommend working at Comcast to their friends.
| 48% | Promoters |
|---|---|
| 24% | Passive |
| 28% | Detractors |
