Conduent has been recognized as one of the Best Places To Work For LGBTQ+ Equality
Overall its okay. Some contracts function better than others.
What are some of the best things about your team?
Most maintain a respectful and professional demeanor.
What is most positive about the culture and environment at your company?
My team maintains a positive attitude despite of the dire circumstances.
Why do you feel undervalued and what would make you feel better about your compensation?
Having time off that I am actually able to take. Being compensated for the endless overtime. Not taking on the workload of 3 people that got RIF'd
What's going wrong and how can it be improved?
Technologies can be improved specifically with regards to onboarding and password resets. IGA successfully resets my direct reports passwords about 20% of the time. Implementation needs significant improvement.
What does the leadership team need to get better at?
Giving us the tools we need to meet SLA's and retain clients. Being more involved and aware of operations. Prioritizing the work that contributes to client retention. Hiring/retaining front line leaders. Everyone gets burnt out and their responsibilities fall on the overfull plates of those who stay
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