Conduent – I personally am totally satisfied with my experience at Conduent. The pay is the only area of opportunity for Conduent here at Guaynabo, PR. Understanding that this is a business aspect to maintain the site cost effective, there should be at least some type of appraisals due to performance. | Comparably

Conduent – I personally am totally satisfied with my experience at Conduent. The pay is the only area of opportunity for Conduent here at Guaynabo, PR. Understanding that this is a business aspect to maintain the site cost effective, there should be at least some type of appraisals due to performance.

Conduent has been recognized as one of the Best Places To Work For LGBTQ+ Equality
Conduent Claimed Company
As one of the original pioneers in business process outsourcing (BPO) and a leader today, Conduent has deep and diversified expertise across a range of industries and business process solutions. read more
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EMPLOYEE
PARTICIPANTS
1197
TOTAL
RATINGS
34531

I personally am totally satisfied with my experience at Conduent. The pay is the only area of opportunity for Conduent here at Guaynabo, PR. Understanding that this is a business aspect to maintain the site cost effective, there should be at least some type of appraisals due to performance.

Briefly describe your overall experience at your company

I am very satisfied with my role. Opportunities include increase in Pay. Systems to be @ at least 99.5% functionality. Implement Sick leave pay outs, Increase to 100% of 100% 401K matches, Ensure that Severence policies are followed accordingly as we are at risk due to RIF's.

What do you like best about the leadership team?

Flexibility and the Learning and Development opportunities provided.

What is most positive about the culture and environment at your company?

Involving all employees at engagements.

What are some of the best things about your team?

We communicate effectively and focus on a One Team One goal motto.

What do you like best about the leadership team?

My Senior Manager works at a 100% accuracy and communication beyond their scope.

What is most positive about the culture and environment at your company?

Despite the salary boundaries, we maintain an engaged environment. Lots of employee engagement.

What makes you most happy at work?

Knowing that I earned my minimal salary to be able to support my family.

What makes you most happy at work?

The agent engagements, the acknowledgments given by my Senior Ops Manager and Manager. The team collaboration.

What are some of the best things about your team?

Teamwork. We all collaborate to ensure that it is done right or at least very close to what it should be.

Why do you feel undervalued and what would make you feel better about your compensation?

The salary provided to me at my site compared to other sites are not fair. I feel myself working more thank a peer at the same level or below who earns more than I do.

Why do you feel undervalued and what would make you feel better about your compensation?

Equal pay for all. Not fair to have a Site manager at close or at $80K per year with 0 knowledge of how to manage a call center. They have even admitted to having no clue of their role but yet, we keep wasting $80k that could be divided amongst the Supervisors who are running the show @ PR.

Other Employee Reviews for Conduent

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I'm grateful to have a job.

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