Copart Employee Reviews
Out of 220 Copart employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Copart improve their work culture. The Customer Support team, with 75% positive reviews, reports the best experience at Copart compared to all other departments at the company. The Operations team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They care they respond and they are always willing to help. I could ask for anything more. I love my job and who I work for, I’m very blesse
Great work environment to be in
They addeds a new supervisor which lightebed the load for the office manage
My leadership has a great sense of team work
Review from Customer Support Dept
The fact we are ONE team supporting each other to exceed and grow
What does the leadership team need to get better at?
Taking responsibility, instead of blaming the workers in the yard.
Caring for his people, he really doesnt care about any employee
Treating employees better. Their mindset is that "Any employee can and will be replaced for any reason." Investing in veteran employees.
Review from Operations Dept
Clear communication. People skills. Encouraging the team instead of threatening them. The micromanaging is out of control. You should not be afraid to do your job.
Learn how to compulse their emotions and learn how to talk to people. Need to learn how to communicate and have a plan set before yelling at their employees. Somebody needs to teach Notti better management skills.
What is the best part about your compensation package?
Overtime and the work place environment
Medical abd ESPP and stock earning
Pay is fair and raises are annually. Fairly easy to get promoted within.
Insurance options work for my family
Review from Customer Support Dept
THE STOCK DISCOUNT FOR EMPLOYEES.
Why do you feel undervalued and what would make you feel better about your compensation?
I dont make enough an hour, im barely able to afford gas for commute. I cant afford to pay for health insurance
When they hired me, i was told i would be doing a specific job for a specific rate. Throughout my time at Copart, my responsibilities have exponentially increased, and my wage has not. Personally, i would feel more valued if my individual performance were rewarded with stock bonus or wage increase
Review from Operations Dept
A living wage would be nice. A piece of the bonuses management gets. Anything other than the $25 gift card for holidays.
The amount of work we do isn't worth the money we make I've been with the company for four years and I make a dollar more than new hires
Review from Operations Dept
They pay a bigger portion
What are some of the best things about your team?
Outstanding work ethic and great experience
Most are very helpful and familiar with the insurance Protocols
Inclusivity, performance focused & winners!
Their willingness to help others
We help each other more than manager
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Common sense would help a lot
Couldnt communicate with coworkers due to management. When there were issues with difference of opinion it would result in a crazy altercation from management.
No get paid for locals to get better runs than ccrf drivers.
Communication. Management plays favorites and brown nosers get priority over quality employees.
work together better and have better customer service.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Nice facilities, great atmosphere, and lots of team events!
We atr told if we have questions dont hesitate to ask
A couple of coworkers make the atmosphere workable
Review from Customer Support Dept
The drive & positive detetmination to grow
Everyone is pretty laid back and relaxed as long as you get your work done efficiently
What needs to change to make the company culture better?
A total overhaul in management.
Realizing we as a company are in fact in the business of customer service in all aspects of our daily jobs.
Review from Operations Dept
Culture! Of All Colors not just One!
More response from higher management and for them to see how the team interacts with each other.
Review from Operations Dept
Supervisor need to focus on their respective teams and not try to walk over other supervisor concerning their respective teams. The company needs to be more consistent and organized.
Review from Customer Support Dept
What did you like most about the interview process?
It was fast and good follow up
The i terviewers were teansparent
Relaxed approach with multiple interactions
I spoke to the general manager himself
Review from Customer Support Dept
The interview was very relaxed. But they oversold/lied about certain benefits, such as raises, and incentives.
Review from Operations Dept
What would you improve about your company's interview process?
They need a person who asks the right questions, not iust somebody that they look at for looks
More People of Color !!!
Process just took too long
Review from Operations Dept
Sloppy, very little questions regarding work history.
Review from Operations Dept
It should be done by one person should be done by both a GM's for both sides you have to have people that are a GM's and yard supervisors that have integrity we have the yard supervisors at those sockets on the ground and then when you going to pick it up then he tries to Ram you from behind there's
Review from Operations Dept
What makes you most happy at work?
Leaving every day and break time
I guess meeting new achlenging people
Interacting with customers and coworkers
Review from Customer Support Dept
Team mates energy, culture and inclusivity
Accomplishing my goals and making my boss and coworkers proud
What's going wrong and how can it be improved?
Dispatch is taking care locals better than ccrf driver gives better runs for benefits
To Late! They dont want it to change for the better
This would need to be a long phone call conversation if you want it to benefit this company.
Horribly mistreated and currently looking for a new position.
Review from Operations Dept
The company should be straight forward. When asked a question to upper management there is always a blow over.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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